Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

Edited January 16, 2023

I had a new theme installed and my reviews weren't showing up. I reached out to Ronel via chat, and he logged into the backend and worked his magic. My reviews were showing up within minutes of contacting Yotpo. Excellent customer service!

Vik VarWoo, LLC.
United States
Almost 2 years using the app
Yotpo replied February 16, 2021

Thank you so much for leaving a review. We're happy to hear Eleen was able to assist you with your issues.

June 14, 2021

Great support from your agents. Anne was wonderful. Has been helping our business a ton. Thank you so much!

Natural Catch
United States
Almost 2 years using the app
Edited October 7, 2022

Excelente servicio, Ronel R me ayudo con todo lo que necesitaba aun teniendo un plan gratuito por ahora

ludaa.mx
Mexico
Almost 2 years using the app
January 19, 2022

James was a great help, I hadn't installed my widget properly but he fixed my issues really quickly!

Positively Woo Woo
United States
Almost 2 years using the app
November 1, 2019

Yotpo team is brilliant. The app is super easy to use and the support staff is very knowledgeable and they are very quick with responding to your questions and going above and beyond. Highly recommend this app ! 10/10 !!!!!!!

Vukul | Official Store
United Kingdom
Almost 2 years using the app
Yotpo replied November 4, 2019

Thank you for the kind words. We're thrilled to hear you're enjoying Yotpo and our support team is hitting the mark!

January 31, 2018

This app is very good for e commerce, can be displayed on both product collection and the single product page. Very easy to install. What's more, the customer services are pretty fast and helpful, they can handle everything we can't.
Thank you!

Chicdresses
United States
Almost 2 years using the app
June 22, 2021

I was given a lot of help regarding a feature I found un helpful. She successfully removed it from my site

Trendy Tresses
United Kingdom
Almost 2 years using the app
June 27, 2022

Yopto is perfect app for our Shopify website and very easy to use. Also customer service is very fast and responsive.
Customer service agent Howell was very helpful and explained my issue in detail.

XPOSED
United Kingdom
Almost 2 years using the app
Edited April 5, 2021

Great App and very friendly and helpful customer support! I just contacted their customer service team, Mary Ann. She is great and I absolutely satisfy with this App!

Baku Market US
United States
Almost 2 years using the app
June 1, 2021

Great app, lots of helpful features. Very useful for our customers. Support is always available, courteous, and very helpful. Thanks Mark for your help.

Dandy Horse Bikes
United States
Almost 2 years using the app