Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

Edited January 4, 2022

Hi
I have used the app its helping to transfer reviews from my old square site to shopify new website.

Evan Beau
Canada
About 2 years using the app
May 3, 2020

The application is very easy to use and does its job very well. I collect the reviews, the emails are automated and I can moderate according to the relevance of the reviews.

The customer service is very reactive, I contacted them twice and Josephine kindly helped me with my problem.

I highly recommend it!

ALATURC
France
About 2 years using the app
March 4, 2014

Easy to use, great app. My thanks to the developers! :)

Yarnz
Netherlands
About 2 years using the app
February 4, 2019

Muy buena aplicación, es muy útil y además tienen un excelente servicio al cliente. La recomiendo totalmente.

Giani Dafirenze
Chile
About 2 years using the app
February 27, 2018

Outstanding app. Great new features. Wonderful customer service.

Butter Angels
United States
About 2 years using the app
March 5, 2021

Easy to set implement and really impressed with their customer service. I used their chat function and Mary Ann was really helpful and and helped me by implementing the code for me! Thank you Mary Ann and Team Yotpo

Sisterly Tribe
Sweden
About 2 years using the app
March 11, 2014

The app was easy to install and thanks to this service, we now have reviews on our site which seems to be a big benefit to our customers.

HIDEit Mounts
United States
About 2 years using the app
Edited June 3, 2021

Great assistance from Junalou today! Great customer service. Easy application use. Was able to port existing reviews from old website to new shopify site.

The Beautee Shoppe, LLC
United States
About 2 years using the app
Yotpo replied October 4, 2020

Thank you for leaving a review. We're happy to hear you're enjoying Yotpo.

October 31, 2014

Great app, been using it for a short time, but really impressed with it. Great way to attract new customers, and also great to see what our loyal customers think about us. Great job!

Globy Gift
Mexico
About 2 years using the app
Edited November 4, 2019

I can't say enough good words about how quickly Pauline helped me set up my review system, and answered all of my requests. I love this review system and how it looks on the site!

ActiveLifeUSA.com
United States
About 2 years using the app