Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

May 25, 2020

Great product for getting reviews and displaying them on-site, support is fast and thorough! Highly recommend

Mary Jane's Headquarters
Canada
About 2 years using the app
Edited October 1, 2019

I would give them 10 stars ... Excellent features but really the customer service team rocks. They (Bernard) took time to understand my business via chat and went above and beyond to get the Yotpo platform to do what we needed it to do. I'm a raving fan and eternally grateful for their help!

Uprising Food, Inc.
United States
About 2 years using the app
Yotpo replied October 8, 2019

Hi there! Thank you so much for leaving a review - we really appreciate you taking the time. We're so happy to hear our customer support team was able to help & you're enjoying Yotpo!

November 20, 2020

Great app and wonderful customer service. Diane was fast and responsive and had my problem solved in a matter of a few hours.

The Acadian
United States
About 2 years using the app
Yotpo replied November 22, 2020

Thank you for leaving a review! We're happy to hear you had such a positive experience with our customer service.

November 19, 2022

So easy to set up, Rhenant was awesome to have assist me. Let’s see how it works once orders are fulfilled. So far so good.

Anthony Alferev
United Kingdom
About 2 years using the app
Edited January 4, 2022

Hi
I have used the app its helping to transfer reviews from my old square site to shopify new website.

Evan Beau
Canada
About 2 years using the app
May 3, 2020

The application is very easy to use and does its job very well. I collect the reviews, the emails are automated and I can moderate according to the relevance of the reviews.

The customer service is very reactive, I contacted them twice and Josephine kindly helped me with my problem.

I highly recommend it!

ALATURC
France
About 2 years using the app
March 4, 2014

Easy to use, great app. My thanks to the developers! :)

Yarnz
Netherlands
About 2 years using the app
February 4, 2019

Muy buena aplicación, es muy útil y además tienen un excelente servicio al cliente. La recomiendo totalmente.

Giani Dafirenze
Chile
About 2 years using the app
February 27, 2018

Outstanding app. Great new features. Wonderful customer service.

Butter Angels
United States
About 2 years using the app
March 5, 2021

Easy to set implement and really impressed with their customer service. I used their chat function and Mary Ann was really helpful and and helped me by implementing the code for me! Thank you Mary Ann and Team Yotpo

Sisterly Tribe
Sweden
About 2 years using the app