Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

Edited May 16, 2022

Thank you Yotpo, your effort is appreciated, we had a few small problems but we received enthusiastic help and effort from Reinier D (Yotpo support staff).. the problem is solved. resolved quickly, we will continue to use the service in the future

iLTutto Store
Australia
About 2 years using the app
October 13, 2021

THE CUSTOMER SERVICE WAS excellent. The person i spoke with was extremely patient with helping me to properly install the app and get it working. i highly recommend

Everything Girls Like Boutique
United States
About 2 years using the app
Edited May 4, 2021

Excellent & FANTASTIC Customer Service. Great analytics. Reached out to customer service for help with an issue and the specialist went above and beyond. Try them!

Trubaker
United States
About 2 years using the app
Edited October 19, 2021

I needed to migrate reviews from an old reviews app to Yotpo. I couldn't believe how quickly customer support helped me out with this. Excellent communication. Thanks Paul! I am updating my review to include a shoutout for Eduardo R -- thanks for your help and the amazing customer service! The Yotpo integration to our new theme worked really smoothly!

ColoradoCool Apparel
United States
About 2 years using the app
June 14, 2013

Perfect App. Easy to install and use, auto emails customers and we are getting reviews already. would definitely recommend!

The Bristol Shop
United Kingdom
About 2 years using the app
Edited August 4, 2022

The support is wonderful! I wanted to collaborate all my reviews onto one page but found the instuctions difficult as there was a fair amount of coding involved. Lemuel C added to the code to my website and I now have a wonderful reviews page where customers can see all my 100s of reviews in one place. Thank you so much Lemuel!

Nicholls Jewellery
United Kingdom
About 2 years using the app
September 1, 2020

Good app, excellent customer service. Leizel from the team help me on each step and the app works now perfectly.

GolfCenter.fr
France
About 2 years using the app
July 19, 2021

This app has been great to collect and display review on my webshop. The Yotpo team are very responsive and helpful whenever I have any questions or issues. Recently Rilu helped me out greatly to solve an issue on my collection page. They responded quickly and managed to solve my issue within no time (on a Saturday!). I really appreciate it, thank you!

Terra Active
Netherlands
About 2 years using the app
June 23, 2022

Great customer service, was having some difficulties with my account and Radly really helped me out and gave me exceptional help.

mildias
Chile
About 2 years using the app
Edited March 22, 2022

Ran into a few issues with the widget. James E did an awesome job resolving this issue. One of the best tech support hands down!

Nuebiome
United States
About 2 years using the app