Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

October 13, 2021

Customer service with this app is 5/5. I'm so grateful for the wonderful CX team at Yotpo. Especially with such a quick turnaround. Kenneth, you're the best <3.

Shop Latinx
United States
Over 1 year using the app
February 4, 2021

Just installed the app to my website. Thanks to Elven for helping me out, great assistance and double checked everything was working ok for me.

connection888
Australia
Over 1 year using the app
July 8, 2021

This is a Great app! I have been using it for years. Support is very helpful and fast too! 5 stars!!!!!!!!!!!!!!

E Vapor Hut
United States
Over 1 year using the app
November 25, 2013

Does EXACTLY what it says, a great asset for any website and works great for our needs http://www.onevillageteas.com/

One Village Teas
Canada
Over 1 year using the app
February 4, 2021

very appreciated their professional customer backup. ( Manny ) they help in solve all the issue in 30min. great team!!!!

Gift 2 You
Malaysia
Over 1 year using the app
October 3, 2022

I was talking with Djan about getting help with my website reviews. I am not tech savvy and he was able to log onto my store and do it all for me! I really appreciate the help, and my customers love the ease of writing reviews for me!

Mama & Me Boutique
United States
Over 1 year using the app
Edited December 13, 2022

Always a great experience with this app. The customer service is fantastic. Kenneth John M was extremely helpful and efficient with helping solve my problem. Kenneth has helped me multiple times now and his customer service remains first class.

Fan Emblems
Australia
Over 1 year using the app
June 20, 2022

Great onboarding service by the Yotpo team - integrated with our webstore without issue and good transition of departments.

Montana Colors Australia
Australia
Over 1 year using the app
August 12, 2020

I'm so happy with my experience, yopto helped me to install my carousel and reviews page. Super patient and willing to help. Thanks yopto best review app.

Zakei Boutique
Canada
Over 1 year using the app
November 10, 2019

Fantastic customer service Paolo answered me right away, did everything I needed and was very pleasant. Just starting to use this app but already it seems great.

Heights Music International
United States
Over 1 year using the app
Yotpo replied November 18, 2019

Thank you so much for leaving a review. We're so happy to hear you're already enjoying Yotpo and our support team was able to help get it up & running.