Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

August 26, 2022

Rhenant did an amazing job helping us fix our error! Thank you! We had some issues with the mobile placement and it was fixed within an hour!

Ultimate Confetti Store
United States
11 months using the app
September 20, 2022

Awesome customer service! Always help with any issue in a timely manner. Also is a great app. Its very user friendly and convenient.

Nature's Health Haven
United States
11 months using the app
Edited June 2, 2023

Yotpo has been very kind to us and given exceptional customer service. They provide a strong product and I have been subscribed for years now. I particularly want to highlight Allen M for his kind customer service and helping us to rectify our issue.

Update 02/06/2023, Yotpo continues to provide great customer service, in particular Nicole L was able to handle my inquiry very quickly and satisfactory. Highly recommend.

Quality Approach Fashion
United Kingdom
11 months using the app
October 13, 2021

set up the app today, relatively easy and I am happy with it! James C from support helped and was great!

HelloTherex
United Kingdom
11 months using the app
Edited December 6, 2021

Great app and great support! <3 i wanted to change the language from english into german an ed helped me very quick Happy, Ronel and Jeorge helped me to integrate some things. Everything is perfect
Also Eunice helped me to find the review carousel code. He is also very patient and explained everything very clearly!
Mark Oliver helped me to delete something on my product page. He is also very kind.

Trailblazer Germany
Germany
11 months using the app
July 21, 2021

Excellent support and great help from Ed from from the shopify support team who didn't give up and managed to resolve our issue. Excellent service

Ultimane Paris
France
11 months using the app
March 23, 2021

Great app for a business like ours! Easy to use & the free version is still well worth using. Great customer service!

Richie's Actor's Workshop
United States
11 months using the app
August 22, 2021

One of my most valuable plugins. Offers best in class reviews and their customer service and support is second to none.

rokpool
United Arab Emirates
11 months using the app
December 15, 2021

Kenn T was very helpful in getting everything set up when we migrated over from Woocommerce, thank you!!

TUSOL Wellness
United States
11 months using the app
January 20, 2014

Yotpo was very easy to install and easy to integrate into our website. We could immediately see the benefits of having product reviews through increases in both site traffic and conversions.

Merrymakers Shorts
Singapore
11 months using the app