Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.

February 20, 2024

I am super happy with the support given by Rhenant. He helped me with the issues, fix the new widget on our website. and he was very kind as well

Depuravita
France
Over 2 years using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

April 24, 2024

The experience with the company was great- Their customer service is amazing! We were helped by Doner P and he definitely saved the day for us. <3

Retreat Kr
United States
5 months using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

February 28, 2024

Great App - Helps give my customers reassurance on their purchases and brand trust.

Also customer support is great, thanks so much!

You blooms
New Zealand
Over 6 years using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

Edited May 7, 2024

Ruzsel j helped me out and was able to do so many custom things I asked him without fail. Very quality customer service.

Urban Grailed
United States
2 months using the app
Yotpo replied May 24, 2024

Thank you for sharing your thoughts with us!

May 9, 2024

Quick and responsive customer service. Doner was able to help me with my request in a matter of minutes.
Love this review feature!

ConQuestJournals
United States
About 2 months using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!

April 22, 2024

Their app works well, and their support is always responsive -- often immediately, at worst within 2 days.

Shield Your Body
United States
Almost 2 years using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!

May 19, 2024

Gabriel S was fast and nice. He solved my issue within minutes. Highly recommend.

ORY Organics
United States
4 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

April 22, 2024

Jeorge Kenneth V was super helpful. He gave me clear instructions on what I needed to do and he kept me informed as he worked on some things on my account.

Virgo de Novo Professional Haircare
United States
2 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.

March 12, 2024

Joian Z helped me out with an issue we had, really quick and efficient. Massive thanks!!

Sprayway
United Kingdom
Over 3 years using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

May 13, 2024

My rep, John G., helped me for over a hour as I was being picky about the layout and overall look of the widget on my website. He was super easy to communicate with and executed the work quickly and flawlessly. Thank you!

Twenties Beauty
United States
14 days using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!