Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

May 3, 2022

The support is amazing especially Ronel, which helped me to solve any issue I have related to the widget.

Aisé Swimwear
Slovenia
7 months using the app
April 17, 2021

I've had the app installed for a couple of months and have been really pleased with the ease of use and great customer service. Junalou from Customer Service helped me with a simple issue that I was having trouble with and provided awesome service. Junalou also pointed out another issue that I wasn't even aware of with my review count layout on my website and fixed it for me quickly and professionally! Really pleased with the app and the service!

A Loyal Society
United States
7 months using the app
January 25, 2021

The service is amazing, I love their support staff, especially Mary Ann, she was so patient and has helped us to resolved many questions.

ARMOR THE POOCH
Canada
7 months using the app
Yotpo replied January 26, 2021

Thanks for leaving a review, happy to hear Mary Ann was able to help you!

May 18, 2021

orly was great with assisting me in intalling the app to my store. I was super confused following the instructions, but he offered to just do it for me.

Shop btiful
United States
7 months using the app
November 12, 2019

Support was excellent. Very knowledgeable and quick. Thank you for your help! I had a hard time figuring out where to place my code but support was very knowledgeable. Thanks again.

ugo wear
United States
7 months using the app
Yotpo replied November 18, 2019

Thank you for your review! Glad to hear our support team was able to help.

Edited December 7, 2021

The customer service by Mark Oliver is professional and serious, thank you very much for helping me solve a lot,there is a example from women vibrator website: www.ifonnx.com

IFONNX
China
7 months using the app
Edited February 10, 2020

Yotpo makes collecting and featuring reviews really easy and clear. Reviews are a huge part of my business :)

Foods of Life
United States
7 months using the app
January 14, 2021

Not only does the app work great, customer service is amazing. I used the LiveChat on their site, and Diane made the changes I wanted to my store product pages in a few minutes. She didn't just send me a link with directions. She made the changes in real time. I checked the look on my store to approve, and we were done in a few minutes. Really impressed - and I'm still on the free plan!

Soul ShāXe
United States
6 months using the app
September 25, 2021

Manny from customer service was amazing! He noticed that my star rating was not updated and he was able to make all the changes and even helped me customize the appearance of it on my site. I did not have to touch a thing.

PS Love Tima
United States
6 months using the app
September 8, 2021

The app allows potential customers the opportunity to see what reviews have been left by other customers which can help new customers make a decision to shop with you. It is a must have. Anne was Awesome in installing the widgets and publishing the theme for me. Excellent customer service!!!

Demo's Blanks
United States
6 months using the app