Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

October 8, 2021

MANNY IS THE MAN YALL!! He helped me a few different issues like boom done boom done boom done! Love the app.

KidCent$
United States
4 months using the app
February 5, 2022

It does a good job of getting reviews and has good support, the features are very functional and help drive sales.

BabyGlitch
United States
4 months using the app
February 6, 2022

Great application and service, really. Thank you! The assistance responds immediately and helps you for any doubts, very comprehensive.

NOT MORAL
Italy
4 months using the app
May 20, 2020

Their support team is really helpful! They can also upload your old reviews from other sources onto Yotpo, and they do it for you!

HealthBoxed
United States
4 months using the app
July 24, 2022

自動でレビューリクエストを送ることが出来るのが便利です。 また、自動でレビューリクエストメールを送りたくないお客様がいる場合は、サポートと連携する必要がありますが、いつも迅速に対応いただいているので助かります。

By Emotion
Japan
4 months using the app
March 17, 2023

Allen M did a great job helping me configure the addon on my shop! ..................................

Unknown Group
United States
4 months using the app
September 11, 2022

Great support from Simoun Francis S in switching our account over to or new website, effortless and great service.

providore-341b
New Zealand
4 months using the app
April 20, 2015

Pretty awesome.. We've received more reviews in the past 2 months on our new site using Yotpo than we've had in the past 7 years. They also created a custom email notification for our customers with just a simple email request from me. We're beyond happy! IT's also nice to show our employees the great reviews they're receiving, it really helps boast moral. Thanks team YOTPO!

Recognition Source
United States
4 months using the app
February 3, 2022

Orly was very pleasant to work with. All of my needs were met in a timely manner. Best customer service EVER!

Polished Couture
United States
4 months using the app
March 10, 2020

Great app, easy to use interface with lots of customization options. When there's something that wasn't intuitive, customer service was quick to respond and help.

Strands Hair Care
United States
4 months using the app