Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
Refine
-
By rating
Anne at customer service was extremely helpful setting me up and making sure I completed the steps correctly. I hope that this app is perfect in communicating with customers for my reviews! Plan on upgrading if all goes well to unlock additional features. Junalou was a big help with helping install the app to my current shopify theme. Went above and beyond to ensure it was set it correctly. Great service and communication.
Yotpo's a must for all my stores. Crucial for coversion rate.
I used this app so that i could show new and old reviews of my products! Jo assisted me in installing the app correctly so that it appeared on my website! Thank You Jo!!!
They quickly helped me troubleshoot an issue with getting my reviews to show up. They were so helpful and I really appreciate the excellent customer service. I highly recommend Yotpo as a review tool. Manny was the person specifically that was so helpful.
Great app! It lets customers see reviews on my supplement store, moonpill.com
I was frustrated with this app because of my theme, so I decided to contact customer services. I expected it to take a while, and boy, I was wrong. I met Gimbert, and Gimbert was responsive and helpful. Gimbert even got back to me in less than 48 hours by fixing my theme's code to work with this app, and it works wonderfully! Thanks, Gimbert, and I appreciate your customer service!
I used this app before and because of the price I went with another app, that is when I realized that this app is the best. I decided to go back to them. And representative Reinier D. was extremely help with helping me transferring my reviews from the other app. I truly appreciate the help. I will recommend this app.
Great app. I have a bit of a problem setting up the widget but Dave Bradford been very helpful.
I love this app. Yotpo's customer service made my life so easy tonight. I was having a problem (user error) and decided to contact customer service at 11pm EST and was able to get my issue resolved immediately. I would refer Yotpo to anyone asking.
Thank you so much for taking the time to leave a review! Even at 11pm at night, our team is always happy to help. Glad they were able to get the issue resolved!
We were faced with a critical issue and were fortunate enough to experience the exceptional customer support of Doner P. Their dedication and expertise shone through as they promptly and accurately resolved our urgent query. Their assistance was nothing short of remarkable, leaving us deeply grateful for their invaluable help. It is evident that Doner P takes great pride in their work, going above and beyond to ensure customer satisfaction. We extend our heartfelt thanks for their unwavering commitment to excellence, setting a standard for outstanding support. With such a remarkable team member like Doner P, we can confidently rely on the company's service and know that we are in capable hands.