Reviews (7,105)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

May 25, 2022

I needed some help integrating the product reviews on my website and Daniel had it sorted very quickly, all while on the chat service.

Black Arrow Moto Gear
Australia
20 days using the app
January 15, 2021

Support was able to help me fix my review page and get it added to my website. It looks great. I look forward to using more features in the future.

Papa Bruce's BBQ Sauce
United States
20 days using the app
Edited June 28, 2021

We have continued to find ways in which we are able to communicate and listen to our customers, always striving to develop and perfect our product offering. Interacting with Yotpo has been a pleasure, and the customer service is fantastic. Ed helped us to further understand the email customization and policy settings. We are excited to be implementing on our site soon!

4WKS Coffee
South Africa
20 days using the app
Edited October 7, 2018

I added this app today and it shut me down before I could use it!!!!! My Shopify theme is Supply. My logo AND NAVIGATION MENU disappeared and it took hours for Shopify to find the bug. Do not install this app, or any other app, unless you are certain that their code will clealy integrate with your store theme.

Pridethings™
United States
Over 1 year using the app
June 8, 2022

great customer service. was able to help answer my questions. So far I am liking the product. Will see how it increases conversion rates here soon.

Lazer Engraved Gift
United States
20 days using the app
August 24, 2021

Yotpo is the Crème de la crème of social reviews, in addition to the great product - the service is of the best quality. I greatly appreciate Eunice for helping me integrate the plugin to my OS 2.0 theme. Eunice is extremely responsive offering direct assistance. I am satisfied with my decision to move forward with Yotpo :D Thank you

Uncharted Waters Inc
United States
20 days using the app
July 26, 2020

I installed Yotpo on my original Go Daddy shop and when I switched to a Shopify store I was able to transfer all my great customer reviews from the old shop to the new. I am not technically inclined at all to do this myself so I reached out to support. Thank goodness for their help!! Wonderful support team and they made sure I got every last review transferred!

opeongosoaps
Canada
20 days using the app
November 18, 2013

Very robust and has anything and everything you could want in a reviews app!

Buxnie.com
United States
20 days using the app
Edited November 10, 2021

Amazing support. Eunice P. from Yotpo helped me out to upload the reviews and helped out with other queries too. Excellent customer service!

Synergy Therm Europe
Romania
20 days using the app
May 25, 2023

John B was very helpful. Love the app and the customer service is outstanding. 100% worth the money! Highly recommended!

Questa è Vita Home Accessories
Canada
20 days using the app