Reviews (7,101)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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Orly was very patient and helpful. Prompt response and Amazing support and suggested to me the related articles.
Amazing customer service from James Edmar C - helped me with the widget install even after multiple changes. Will defiantly keep using this amazing product!
Yotpo is great overall for reviews. Some functionalities I really wish they would make available on lower plans or for a small additional fee as it is a big jump from their growth to prime plan in pricing. Also wish they made it easier to collect reviews from your customer outside of the automated (e.g. QR codes etc.) After testing some other review sites though, yotpo still has won out.
great support, thank you so much Rhenant - you've helped me alot!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Fantastic app that really helps to support review marketing. It takes the guess work out of setting up core features like Social media push and is affordable. Their support team are super helpful and always available.
Thanks Allen M for your help today with getting my review page and carousel errors resolved.
Lemuel était très à l'écoute.il a bien compris ma demande et il a réussit a régler mon problème tés rapidement.
Merci Yotpo
Thanks for your feedback, we really appreciate it.
app ok. Still didn't record results A bit expensive. Good customer service
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Thank you for writing a review — we value your feedback.
James was very helpful in changing our name and icon in replies. Wish this was something we could change on our own though!
I could set up the review system easily with this app.
And thank you for your great help Kenneth John and Reinier.
Be extremely careful before you install this app - It started spewing out unformatted review request emails to my existing customers before I had even logged into the client portal for the first time!!!
It's caused no end of confusion amongst my client base, some of whom have accused me of spamming them!
Yotpo's support team don't seem to understand what is going on either which has hardly left me brimming with confidence...