Reviews (7,099)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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Great customer service, extremely hands-on to help you get set up and rolling! The app has been working well and should work for whatever price point you are looking at.
Ronel provided excellent service and did everything possible to work through my challenges. The free plan offers minimal options for customisation, and some things are rather annoying such as a tiny logo in emails and typos in the templates which can't get changed.
Yotpo support agent Mary Ann was extremely helpful and made the set up process a breeze. She was so patient and informative. Thank you Mary Ann!
So far it has been easy to use, but I haven't had it long. I have been most impressed with the customer service though, and am giving my recommendation based on the help I have received from both Eric and Stephanie.
Fantastic! Customizable, and transferable! We switched platforms, and were so glad that we stuck with Yotpo so we didn't have to lose years of reviews!
Thanks for your feedback, we really appreciate it.
Appreciate the support. Staff is quick to reply. Thanks, Doner for the help.
We appreciate your feedback, thank you!
I've had quite a few issues with this app since installing that has required me to contact the customer tech team a few times, they have been helpful and solved my issues each time, and relatively quickly, but as a non-techy person, this app hasn't been easy to work with from the get-go.
Thank you for taking the time to leave a review. We apologize for any inconvenience you've experienced. We are always working on improving our product, and your feedback is very important to us. Please do not hesitate to contact us if you encounter any further issues.
The app lets me do so many customer-friendly things and the customer service is outstanding. Highly recommend.
Great app! Fabulous for new businesses to gain clients trust. 5 stars
Liked the app. Customer support is out of standard. Design was sleek. Just was too expensive compared to others.
Thanks so much for taking the time to leave us a review, Korean Snack Box!! Glad you are enjoying Yotpo :)