Reviews (7,098)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

September 24, 2020

I'm just starting my online store with Shopify and the app looks super promising to boost my sales. Great customer service from the support team, who is helping me to scale my business.

Dear Soul
United Kingdom
9 days using the app
January 10, 2022

I love it so far. Kenneth John is the best and super helpful. I was struggling for hour trying to figure out my issues myself, but Kenneth solved it in minutes. Thank you!!

Viayv Designs
United States
9 days using the app
December 5, 2014

Best free review app on Shopify. Thanks!

USA Medical and Surgical Supplies
United States
8 days using the app
Edited September 26, 2020

I originally rated this app very highly, but became dissatisfied with the support & functionality for what I needed and changed to a competitor.

Kiwi Best Buy
New Zealand
9 months using the app
Yotpo replied October 4, 2020

Thank you for taking the time to leave a review. We are very sorry to see you go.
We are constantly working on improving our product and our customer service, and we value your feedback.

September 8, 2021

I had a technical issue of my own doing! Super fast support and resolution. Very friendly and helpful

Killer Merchandise - True Crime | Slasher Horror | Murder Mystery
New Zealand
8 days using the app
October 17, 2023

I had a problem with the installation of the widgets and they solved it quickly and in real time via chat. Thanks to Warly for their great support.

Amador
Spain
8 days using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.

Edited October 25, 2016

Nice app -

Got many reviews for my store https://variation.in/

Variationfashion 2
India
7 months using the app
October 21, 2022

Easily to install and online support was great. I needed help setting up the carousal on the home page which they did very quickly.

SLIMTOX
Australia
8 days using the app
August 19, 2022

I simply have made it to a place in this business journey where I have decided it would improve a customers and a potential customers experience if I added a review section on my website. Sheen at Yotpo helped me get it done in a professional and timely manner. I still have a few questions, that I thought of as I’m typing in this review. Anyway, I highly recommend this app.

Triedandtrueleather
United States
8 days using the app
July 28, 2016

Yotpo sales had enough time to call me multiple times, but I hate it when installed there is no email/ chat or phone support available. I am waiting for 3 days for a response from the contact form, and the app is not doing well.
Have an app, have support, period.

Tiedeals
United States
8 months using the app