Reviews (7,047)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.
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I just installed the app and it has worked as expected from day 1. The chat support is extremely helpful and a great feature of this app.
Kenneth John M was fantastic! Very professional and helped me find a solution to my problem. I appreciate it!
I upgraded to Yotpo for reviews recently. I'm fairly satisfied with everything. I like the user friendly menus. Also, the support team is very helpful. Doner P. helped me out on some issues instantly.
automatically sets to send out emails to your customers. I downloaded the app and then one day later it sent out over 200 emails to my customers without me turning that one or having a chance to edit the email.
Thank you for taking the time to leave your feedback. Firstly, we'd like to apologize for any inconvenience you may have experienced. After looking into your case, a customer support agent has reached out to you twice in order to assist you but unfortunately, we have not heard back from you yet. If you are still experiencing any lingering issues or if there is anything we can assist you with, please feel free to reply to our email or directly reach out at any time and we will do our best to help.
Easy to navigate and Ed from Customer Service was very helpful in helping me code the info. Thanks!
Great experience with Stephanie on chat support. Quick responses and helped explain my problem so I can avoid it in the future.
Just installed the app, it functions well and was pretty easy to set up. My questions were quickly answered by Doner P. Keep up the great work!
Thank you for sharing your thoughts with us!
Excellent customer service from Shopify yet again. Their agents are so insanely fast, efficient and handle what I struggle hours with in minutes. Great job!
Their customer service is great, I needed help setting up and Edurado R was super helpful, he was quick and efficient in helping me set up the widget and even helped change the colors within the widget! Thank you again!
This app is a great asset to collecting important information for my company. Also the help chat was extremely helpful when answering my questions. Very happy so far :)