Reviews (7,062)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting the quantity and quality of customer reviews through features like automated review requests, customizable widgets, and social sharing. They appreciate its seamless Shopify integration and the analytics that help understand customer sentiment. The responsive customer support is also frequently praised for its effectiveness in resolving issues, enhancing merchant confidence in utilizing the app's full capabilities.

October 21, 2012

so far the APP has just been installed, am yet to experience it, but it looks so great. Despite the easy installation guides, i could not install myself so i asked for support, the customer support is on point. they installed it for me so fast and at no cost at all. very impressive. i will come back for another review write up when i actually start using it.

Hellen
www.therealbag.com

The Real Bag
October 17, 2012

The Yotpo app is amazing! It has added an extra element to our online store. This has had an everlasting effect on new customers who come to the site to learn more about our products. The app allows a customer to leave a review on our store and have it post to their Facebook page, or Twitter page, our Facebook page, and our Twitter page all without us having to do anything. This is an great way to create BUZZ and awareness about your company and your products.

On top of it being a great app, we also needed support from Yotpo to customize the app for our store to fit our companies brand. Yotpo went over and behind to help us with that customization. They did not have to help us with this but they did. That level of customer service is very rare today.

I recommend everyone who has a Shopify store to get this app.

Bye Bye Parabens
October 31, 2012

Very clean and professional looking app. It looks great and integration was very easy. I had a few things I wanted to change from the back end and the customer service was very helpful. I also understand an update is coming out in the middle of November and should add a lot to it!

Londonhood
April 2, 2020

Amazing app and amazing customer service! Highly recommended. Check out our website to see how it looks: www.seastraws.com.au

seastraws
Australia
April 28, 2020

This is a great app for anyone looking to add social validation to their site. Easy to set up and configure. The best part? Their customer service is amazing. Super fast and very helpful!

Pika Layers
Canada
December 5, 2020

Yotpo is very easy to use, and makes collecting real reviews a snap. I love bring able to collect reviews automatically from happy customers. I'm on the smallest Growth plan, and it's *absolutely* worth it for my small handmade shop!

Good Williams
Canada
Yotpo replied December 6, 2020

Thank you for leaving a review. We're so happy to hear you're enjoying using Yotpo!

Edited February 2, 2021

Customer service is very knowledgeable.Agents were able to help me troubleshoot and solve my problem

Silver Linings Bowtique
Canada
October 4, 2022

Warly was very helpful in resolving our issue displaying the widget quickly. It's been a few weeks now, and I'm happy so far with the app!

Homewater US Sandbox
United States
June 2, 2013

Installation is so easy :)
One of the features that is not supported in basic Shopify theme, so everyone should get this since reviews are needed in every store.

knaus
Serbia
September 9, 2013

We LOVE Yotpo. This app is a Godsend for Shopifers. Great customer service and smart updates keeps Yotpo ahead of its competition. And did we mention - it's free!

THEBROWNPAPERBAG.NET
Denmark