Reviews (7,330)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its automated review request emails, which boost conversion rates and enhance customer engagement. They appreciate the user-friendly interface, customization options, and the ability to import reviews from other platforms. Exceptional customer support is noted for quick and efficient problem-solving, particularly with technical and integration issues. Its seamless integration with Shopify is also highlighted as a key benefit for improving business operations and building customer trust.

July 19, 2022

Yotpo Radly was very helpful with answering my questions and helped me to resolve the issues with my Yotpo Reviews app.

Stacey Martin Lifestyle Inc.
Canada
13 minutes using the app
May 30, 2022

The app is not very customizable, slow, and requires HTML and coding experience to integrate in any sort of robust way. Also, the 'Immediate Update' feature, which is describe as a developer mode where you can experiment rapidly with different features of the widget, actually take 8-24 hours to update. This resulted in my customers not being able to leave a review for a day.. right after I sent out review request to all of my customers. The customer service representative who helped me solve the above described catastrophe was at least knowledgeable and helpful though. 5 Stars to Ronel for that. 2 stars to the app.

Aylsworth Razors
Canada
About 7 hours using the app
June 22, 2015

Easy to install, We're very happy with this app so far.
Thank you!

Aonies
United States
13 minutes using the app
January 14, 2024

Me han encantado los pendientes, son artesanales totalmente pero muy bien hecho y lo mejor que son antialérgicos, hacía tiempo que no me compraba unos por éste motivo. Así, que estoy encantada. Volveré a repetir. Gracias mil.

COLOR21
Spain
12 minutes using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback.

February 24, 2018

very nice, i love it ,thanks so much

Carteryee88
China
12 minutes using the app
August 8, 2022

Absolutely love that I'm able to send such seamless emails to my customers so that they can give us in depth reviews. Support is also amazing! Radley E was a great help. Thank you for the amazing app

Everdries
United States
11 minutes using the app
June 2, 2013

Great app - easy to install and looks good. Would happily recommend to anyone wanting a product review system on their site

The Camping Outlet
United Kingdom
10 minutes using the app
March 4, 2017

super easy to install. very effective tool

Jdm Racing Solutions
United States
9 minutes using the app
March 27, 2013

I had left a neutral review today and was subsequently contacted by yotpo regarding my review, I am happy to say that the areas I had concerns with such as the review interaction is now being developed, I was also informed that there are several features for monitoring the review process and am pleased to say we will now be using the service on our shop.

Hutch
United Kingdom
9 minutes using the app
April 5, 2022

Albert V was awesome! Had a major issue with setting up my Shopify site and Albert stuck around until it was all set up! Very nice and attentive. Thanks, Albert V!

Parfait
United States
9 minutes using the app