Yotpo Product Reviews & UGC , 6,872 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, seamless integration, and automated review requests. They value its customizable review widgets and social proof feature, which boost customer confidence and conversions. The app's efficient customer support and valuable analytics tool are also appreciated. Merchants find the ability to manage customer feedback and send review requests to new customers particularly useful, noting it can enhance sales, customer loyalty, and brand image.
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John G. was great! He made the changes I asked very quickly. It was a pleasure working with him. Thank you so much John.
Arven was super helpful and easily (and quickly) solved a question I had re: adding review ratings onto our main shop page. Yotpo in general has been amazing to work with!
Customer support is very helpful in aiding the implementation of the review widgets. John G. aided me in quickly making changes and implementing on the home page.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
So far so good. What I like about Yotpo is that unlike other review apps, it sends review requests to new customers who have never interacted with my store before. With other apps, I have to ask the customer to resubscribe for them to receive a review request if they have already unsubscribed to emails from these apps.
The customer service has been great as well. Especially Ruzsel J who installed a code for me when I told him that I was at my wits' end about something.
Jeorge Kenneth V was an AMAZING help to us on Yotpo chat! It was almost as good as speaking by phone and yet extremely efficient. he was so helpful and resoved many issues for us. Thank you Jeorge!
Works great, appreciate the assistance by Doner P to seamlessly transition widgets and info from theme to theme when we do changes.
Shout out to Ruzsel J for helping me through my questions today on Chat support. He was helpful and quick to answer my questions. Thanks!
Yotpo is a game-changer for our e-commerce store! Since implementing it, we've seen a significant increase in both the quantity and quality of reviews. The automated review request feature saves us time, and the ability to moderate and respond to reviews ensures we can address any concerns promptly. Plus, the social sharing capabilities help us amplify positive feedback across multiple channels. It's a must-have for any online retailer, i like Doner p work he help all time!!!
So far my experience with Yotpo has been excellent. I had an issue recently which I did not know how to resolve. Mitch quickly got in touch with me, and helped me to resolve this. His instructions were clear and easy to follow. I'm very happy so far with the service
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
I am super happy with the support given by Rhenant. He helped me with the issues, fix the new widget on our website. and he was very kind as well
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!