Overall rating
4
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to automate various business processes, integrating Shopify with platforms like Google Sheets, Mailchimp, and Salesforce. They appreciate the customizable workflows and reliability, noting its effectiveness in automating tasks such as social media posts, customer surveys, email marketing, and order fulfillment. The support team is often praised for their quick responses and assistance in optimizing workflows.

March 30, 2018

I <3 automation so zapier is a no brainer. Helps me connect data from different apps internally on the store.

Supremegiftshop
United States
2 months using the app
January 10, 2018

Awesome app to connect apps to apps! We use it to connect Shopify and Bonjoro. LOVE it!

Vauvapack
United States
2 months using the app
June 11, 2016

Zapier is a great app. You'll need to make a bit of manual setup at first but once it get going, it can replace an low level employee that would be doing a lot of manual entry. So this is worth the money.

There are limitations but over all it's worth it if you find yourself wasting time or paying someone else for this kind of work.

On my end, I use it to add all my orders and details in a clean Google Sheet which automatically updates itself (something I would do manually before). Now that I'm getting a lot more orders this saves me so much time and money.

There are tons of other things it can do that you'll have to figure out or even create your own.

I think this app is a must if you start having a few orders per day and need to automate basic data entry.

Nanukhardcases
Canada
Over 3 years using the app
March 10, 2015

We use Zapier to import our customer contact information into Zoho CRM / Zoho Books. It saves us a lot of time adding our web orders into our bookkeeping. We do not pull the actual order details (items/prices), just contact info. The contact information is the most time consuming part of the bookkeeping. Recommended as a time saving tool.

Sustainable Packaging Industries
United States
Over 3 years using the app
January 6, 2014

This is a great app for us. We have it connected to our Infusionsoft account, eliminating double entry of our new customers (as well as our repeat customers' orders); we use Buffer to tweet and post our new products we're uploading to Shopify (70,000 of them over the next three months); and we use Wufoo outside of Shopify to connect to Infusionsoft to add new leads that come in. We're a small business with an eye towards automation, and Zapier fits the bill for us really, really, well.

BeadCreator Software - Beading Program | Create Your Bead Patterns
United States
About 2 months using the app
September 3, 2014

The product is great, and the team is great. We use Zapier to post products to twitter, Tumblr (via a Zap from Shopify to Gmail), Buffer (to post to Google Plus), and even to allow Mandrill to get a fresh, individual discount code for new Mail Chimp subscribers. And I've run into a couple of situations where I didn't know how to do something and when I described what I was trying to do the support team essentially figured it out for me.

I highly recommend Zapier to anyone on Shopify.

80sTees.com, Inc.
United States
About 2 months using the app
October 15, 2017

I'm far from being any kind of developer but I was able to easily create several zaps that work correctly. Very easy to use. When I've had questions or something hasn't worked the way I thought it should, their customer support has been very responsive and helpful.

Apneamed
United States
About 1 month using the app
December 16, 2015

A good, albeit a bit pricy for a small store, solution to automatise some tasks. We use it to export Shopify orders to a google spreadsheet for simple accounting, tweet new products and add new email addresses to Mailchimp.

When Zapier will have support for Etsy then it will really kick ass. :)

Made Of Sundays 2
Finland
About 1 month using the app
February 15, 2016

Zapier is an amazing product that brings all of our different platforms together. Their interface gives us access to incredibly powerful functionality in a way that is easy to understand and use without technical expertise.

Frictionlabs
United States
About 1 month using the app
January 8, 2017

Makes life so much easier. Let alone the hundreds of apps it integrates to.

Eastafricana
Canada
29 days using the app