Reviews (10,148)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

June 22, 2024

The Zendrop 1 to 1 Help is Extremely Professional, they help you with Precision and Speed!

Ideal Golf
Norway
About 2 months using the app
June 22, 2024

At this point im neutral. This all has been confusing and chaotic from the start of Adrian building the free store. Ive missed every training that i paid for because before that training 99 emails concerning different training and or the same floods my email account so bad that ive ended up missing every single training because of the organized chaos. I dont know any more today than i did the day i signed up. This could be the most wonderful experience in the world. But its not. Trim off the fat and fluff until the store is understood then start trying to sell your apps add ons and extras. Its easy to see why many fail . Their set up to fail.

My Store
United States
About 2 months using the app
Zendrop replied June 24, 2024

Thanks for sharing your feedback. We are unable to locate your email associated with the Zendrop account. Can you please reach out to us at austin@zendrop.com and we'll be happy to assist you with this.

June 23, 2024

Great service, at ease from finding products to adding to your store to managing sales. Always at had for issues and will resolve at the quickest possible moment. Would recommend use. Would also like them to add product videos.

The Must Have Goods
United Kingdom
About 1 month using the app
July 5, 2024

Chat support is great! They reply to clear any misunderstanding or questions.

MaoMao's Palace
Malaysia
8 days using the app
June 20, 2024

Great support I actually got to speak with a live person…everyone with Zendrop is amazing and very helpful

Sentimental Goodies
United States
2 months using the app
June 24, 2024

WORST EXPERIENCE EVER!

I cannot emphasize enough how disappointing my experience with the Zendrop app has been. Despite upgrading to a paid plan, the service is absolutely terrible. The shipping options are incredibly limited, and even with the paid plan, they couldn't fulfill their own products on time.

No product , extension does not work if you downgrade means you must leave and your not welcome any more.

I expected a professional service, but Zendrop failed to deliver on all fronts. If you're looking for a reliable dropshipping solution, stay away from Zendrop. Save your time, money, and sanity.

Avoid this app at all costs!

BAMBY
United Kingdom
About 1 month using the app
Zendrop replied June 26, 2024

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.

June 13, 2024

Juan was very helpful !

Galataw
United States
7 months using the app
July 3, 2024

however i am new to zendrop but i found the support team excellent

TAWOOS The Peacock Fashion
Germany
10 days using the app
June 22, 2024

A learning hub and a business partner makes zendrop a perfect fit for new and old dropshippers.

Cheap Corner
United States
About 2 months using the app
October 9, 2024

I had a great expiration and was fast with Nina to help me with the issue I had with changing my address from US to DUCH; she was one of the toppers of Zendrop. Nina, thank you so much for your help. THANK YOU!!

Dennis L Stewart

My Store
Netherlands
10 minutes using the app
Zendrop replied October 15, 2024

Thank you so much for your kind words, Dennis! We're glad to hear that Nina was able to assist you quickly and effectively. Your appreciation means a lot to us, and we’re here to help whenever you need it!