Reviews (10,375)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.

Edited May 13, 2024

10/10 They are so understanding and helpful and they take their time to explain and my sure you understand what you are doing. Great customer service.

BlissOasiss
United States
5 months using the app
May 30, 2024

I would recommend this app Zendrop, because they are very helpful and easy to work with. They have great automation and AI system; reasonable priced : and reliable team.

ERTHS NATURALS
United States
4 months using the app
June 16, 2024

Best app that you can possibly have in your store, if aren’t already using it I assure that you will not have any sales!

Splashed-Blaster
Portugal
About 1 month using the app
March 14, 2024

I am so confused and would not want anyone to experience what I am going through. I contacted support and I still do not understand why this has to be so difficult. So far, I keep spending money, $49, $39 and I received an email to purchase PLUS at $197 for 12 months. Why would I want someone to go through this?

Blaze-Bazaar
United States
10 months using the app
Zendrop replied March 18, 2024

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.

April 23, 2024

AMAZING! and streamlined, saving SO much time, also the accuracy and proficiency in all the variety of options are beyond my words. Every bit of detail is there, the best and most popular products, different features in relation to products makes Zendrop a go to for LIFE!!!

Bloomin'Fish
United States
About 2 months using the app
August 13, 2024

I’m very happy with the service and excited to move forward

My Store
United Kingdom
9 days using the app
September 16, 2024

Good costumer support

Dripzy
Netherlands
16 days using the app
Zendrop replied September 18, 2024

Thank you for your review! We're glad to hear that our support team was able to help you.

December 9, 2024

• “التطبيق مفيد جدًا لاستيراد المنتجات وإدارة الشحن. لكن واجهت بعض التحديات في الإعداد.

Iraqify
Iraq
12 days using the app
Zendrop replied December 20, 2024

Thank you for your feedback! We're glad the app is useful for importing products and managing shipping. We understand that the setup can be challenging, and we're here to help if you need any assistance.

March 26, 2024

I've been using this app a little under 2 months now and after trying every other dropshipping supplier app, honestly, I like this one the best and have recently upgraded to the plus plan. It very simple and easy to use and the customer service is very great.

Lady In Stylie
United States
About 2 months using the app
March 4, 2024

You are overcharging products from aliexpress + you are overcharging shipping.
In other words, paid subscriptions are not enough, you also take a cut from the price of the product + shipping (I really don't understand why you have standard $8 per shipping considering the fact that you provide same time frame delivery as the vendors on aliexpress, it's not like you charge $8 and get delivery in 5 days).

I understand that you need to make $ but it's cheaper to do it with others than with you.

And don't get me wrong, others charge subscriptions like you and they take a cut from the product's price when importing it, but they give you option to import whatever you want and their cut is way less than yours which means a decent margin for us the sellers and opportunity to make sales with competition.

You policy of "getting a quote" from our suppliers doesn't mean anything if the price provided is 50% more than the price on aliexpress.

Boost Boutique
United Kingdom
4 months using the app
Zendrop replied March 6, 2024

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.