Reviews (10,211)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

May 19, 2024

I've been a loyal user of Zendrop for an extended period, and I am continually impressed by the exceptional quality and performance of this app. Zendrop has proven to be an indispensable tool in my daily routine, consistently delivering high-quality service across the board.

One of the standout features of Zendrop is its high quality. The app is meticulously designed, offering a user-friendly interface that is both intuitive and aesthetically pleasing. It runs smoothly without any glitches or crashes, which speaks volumes about the developers' commitment to maintaining a reliable and efficient platform. The functionality of the app is top-notch, providing all the features I need with impressive precision and accuracy.

Moreover, Zendrop's response time is remarkably fast. Whether I am accessing data, uploading content, or navigating through various sections, the app performs these tasks with incredible speed. This efficiency greatly enhances my productivity and overall user experience, allowing me to accomplish tasks swiftly and without unnecessary delays.

However, what truly sets Zendrop apart is its exceptional customer service. The support team is always readily available, demonstrating a high level of professionalism and courtesy. Whenever I have encountered an issue or had a question, the response has been prompt and thorough. The representatives are knowledgeable and patient, ensuring that my concerns are addressed effectively and to my satisfaction.

In summary, Zendrop exemplifies excellence in both its technical capabilities and customer support. The high-quality design, rapid response times, and outstanding customer service create a seamless and enjoyable user experience. I wholeheartedly recommend Zendrop to anyone seeking a reliable and superior app for their needs.

GlamChic
Israel
11 months using the app
Edited June 20, 2024

We are just starting out, but so far this has been the easiest site to work with in our whole journey. There’s no hoops, jumps, guesses and then declines. And our experience with those who have assisted us, have been absolutely wonderful and gotten an answer to us immediately!!

ChicLounge Ensamble
United States
18 days using the app
August 6, 2024

very good and fast service no joke

My Store
United States
11 minutes using the app
May 30, 2024

Zendrop is very helpful and the team was very helpful, helping me find the right answer.

Big Pops
United States
3 months using the app
Edited July 14, 2024

Zendrop is a top supplier in products. The Customer Service is very good. If you have some any questions about Zendrop, the Customer Service helps you very well to get all your answers. I use to have questions about CE europe certifications for products. Jemina from the Customer Service haves gave me clearly answers about my questions! Thank you for your help . Greets from the Netherlands !

Winkelboulevard.nl
Netherlands
About 2 months using the app
May 29, 2024

I recommend the application very well and the technical support responds very quickly and solves your problems

ADYSHOP
Romania
3 months using the app
June 2, 2024

The customer service chat within Zendrop is very quick and effective with answering questions and providing additional resources

Boujee Beautii Essentials
United States
2 months using the app
June 18, 2024

This experience wasn't a positive one for me, it was very frustrating. Due to an internal problem, I was unable to import products from AliExpress. I was unable to get in touch with support on the website due to an on-site issue. On the website it's the only way it provides instructions for reaching them and doesn't offer any other alternatives. Contacting them was a nightmare. They did not answer through Instagram. I found their support email on their YouTube channel. The email Support was extremely quick, which is the only reason why I am still giving a 3 start. I was connected to an agent via email. The support team was great and respectfull . They issued me a refund without any hassle.

Calm Glow
Canada
6 days using the app
Zendrop replied June 24, 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

June 4, 2024

Outstanding Service and Support!

I've been using Zendrop for my dropshipping business, and I couldn't be more pleased with their service. The platform makes fulfilling orders from AliExpress incredibly seamless and efficient. What stands out the most is their exceptional customer support. Anytime I've encountered an issue or had a question, their team has responded quickly and resolved everything promptly. Their dedication to helping their customers succeed is evident in every interaction. If you're looking for a reliable and responsive partner for your dropshipping needs, I highly recommend Zendrop!

Astored
Israel
About 1 month using the app
June 10, 2024

Very detailed reply to my query.

tutto
United Kingdom
20 days using the app