Reviews (10,164)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

June 17, 2024

Good app, friendly UI

Gringoose
Switzerland
8 months using the app
April 2, 2024

So far so good. Customer service is good, however this is based in only one interaction with them, which my problem Was solved efficiently.

Global Gadgetry
United Kingdom
3 months using the app
May 25, 2024

so far i'm satisfied, fast replied on the chat from any questions.

traviara
Israel
About 1 month using the app
March 20, 2024

i would recommend zendrop for those who want to start a dropshiping business , great customer service , good prices , fast shipping and easy to replace order if damage or stolen

ROBVOLUTION
United States
7 months using the app
March 30, 2024

Their customer support is insanely quick and detailed, they are able to understand your questions and give you the relevant details fast and accurately!

Purr Glow
Singapore
8 months using the app
Edited May 7, 2024

Their 24/7 support desk is always a great help. Fixed an issue I had with an order very promptly.

Amani D'Chantii
United States
3 months using the app
Edited May 24, 2024

Customer service is always very helpful and stays with you until the issue is resolved. Always polite and fast contact via email. The 1 thing that set's them apart is when their shift is up they hand it off to another agent on the next shift.

My Store
United States
6 months using the app
February 20, 2024

i needed help with a refund and i reached out to support and got JO she helped me out with everything and got my refund. Zendrop is one of the best dropshipping platforms to work with, if you want to get into dropshipping i recommend using them. thanks to Zendrop and all there staff.

New 2 U Treasures
United States
5 months using the app
April 6, 2024

The support team was amazing. They were really helpful and solved any issue that came up. I highly recommend to everyone

Mini Printer Official
Australia
3 months using the app
January 3, 2024

Customer service is excellent... I was having an issue connecting my order from Shopify to Zendrop and Jo from Zendrop Customer Service chat guided me in the right path, in less than 3 min I had everything linked and running. Excellent support, makes all the difference!

BBBFit
United States
8 months using the app