Reviews (10,127)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

June 13, 2024

Very good

Prickly Rhythms
United States
About 1 month using the app
April 24, 2024

Support is very fast. I am very happy with one of the agents with name Jobelle.

SoftenCode Store
Albania
About 2 months using the app
May 7, 2024

They prey on the drop shippers with no experience.

I give this a 2 star for layout and ease of use but for a start up you feel like it's impossible to make a profit and Zen drop only exacerbated this through the highest shipping cost this world has ever seen!!!!!

It's just ridiculous and I'm now moving onto Alibaba to speak with suppliers personally and build a relationship with them while saving myself lots of mula$$$$$$$

Flop you Zen drop and your stupid shipping cost!

Mindfulmist
Australia
15 days using the app
Zendrop replied May 9, 2024

Thank you for sharing your review. We have reached out to you via email to assist you with this.

May 27, 2024

Excelent service , fast help!

My Store
Portugal
About 2 months using the app
May 23, 2024

great app, great products and even better live customer support!

My Viral Buys
Canada
6 days using the app
May 28, 2024

Great support and great service!

Bottl
Sweden
6 months using the app
May 4, 2024

Great integration even has a chrome extention for aliexpress to import products.

Amazing Epic Gear
United States
3 months using the app
February 23, 2024

Live Chat was beyond helpful. There weren't any live representatives available but within 2 minutes, a live representative reached out and was very much helpful! Thank you guys so much!

Kapri Kollection
United States
7 months using the app
February 21, 2024

Zendrop! What can I say. The website is reasonably simple to use and navigate. Customization can be tricky unless you go through all the training videos. HOWEVER the customer service via chat is one of the best i have experienced. I recently opened a Shopify store and had the need to contact Zendrop 3 times. Every single time the customer service representatives were patient and understanding and most importantly resolved my issues quickly. I never waited more than a minute to get redirected from the BOT to the Live person. I highly recommend Zendrop for its products and its amazing customer service. Thank You.

All Our Lips
United States
23 days using the app
February 4, 2024

Zendrop is a great drop shipping company to start with, they have a wide selection of trendy products for you to choose from. Their customer services is amazing , quick response time to resolve any issues you have.

Fashion Haven Boutique
United States
7 months using the app