Reviews (9,915)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies product and order management, and its fast shipping times that enhance customer satisfaction. They value the diverse and high-quality product selection, seamless Shopify integration, and time-saving automated order fulfillment features. The responsive customer support and custom branding options are also highlighted, alongside educational resources provided to improve business skills. Competitive pricing plans make it accessible for various business sizes, positioning it as a comprehensive dropshipping solution that supports business growth.

July 8, 2024

brilliant customer service and wonderful fulfilment app

New ecom vault store
United Kingdom
About 1 hour using the app
January 29, 2024

It is in fact a great app for dropshipping. Their staff is always there and willing to assist. I have pointed out some areas of opportunity to improve which I don’t see any action taken as of yet.

GO-E-MALL
United States
About 4 years using the app
December 29, 2023

I'm a beginner drop shipper and just started using Zendrop. My experience has been great so far; the platform is straightforward to navigate and has many useful features. I had some issues with my subscription plan, but their Customer Service is top-notch.
Karrie assisted me and I appreciated the help!

AS Creations & More
United States
About 1 month using the app
December 2, 2023

I'm working today on a Saturday and I messaged Zendrop for help with connecting my second store under my Plus Plan. They got back to me within like 15 mins which was surprising lol.... but surprising in a good way! Instantly got my second store connected (after I changed the email address). They won't charge you for every new store you start and from what I can tell are VERY helpful. Highly recommend :)

Get Crazy Deals
United States
About 1 month using the app
February 6, 2024

Jinky Afalla Could not have did a better job. The constant communication and keeping me informed throughout the process was key. Jinky told me not to worry everything will be fine and I would hear something the next day. I ain’t believe it. First thing in the morning I received an email with a link to my prebuilt store and a email from Jinky asking if I needed any assistance with connecting the store to my account. Jinky you got my vote

247Williams
United States
17 days using the app
November 22, 2023

I would highly recommend the app for great products, shipping times and just quickly responsive. Also like how they have little tutorials to help newcomers like myself.

GadgetImpact.com
United States
6 months using the app
December 4, 2023

ZenDrop makes it super easy to manage your dropshipping product catalog, edits, imports and puts you in so much control.. even the free package is so much value and i highly recommend you go for the pro and plus plans coz they simply add so much power and tools for you to take your store the next level..

The Support team is legendary, special thanks to Jobelle " very responsive and very knowledgeable"

Thanks for such a wonderful service that was crystal clear even with. few days of working with you.

CAUZEE
United States
2 months using the app
March 26, 2024

I just paid zendrop to build me a store and subscribe to plus plan today! And I immediately asked a question to lovely Jo about a store and she responded quickly! Thank you! Thumbs up for communication! So I can’t wait to see what the store looks like! And hopefully to the success on the path with this zendrop!

MoonRose
United States
8 days using the app
January 13, 2024

just worked through an issue with my account with Ian on Messager he was fantastic and so quick to fix the issue, top quality customer support very happy

Innovate Harbour
Australia
8 months using the app
February 18, 2024

The support staff are amazing! Patience of a Saint level for this newbie. They have been able to help myself and my team to work through various situations we have needed their help. Big shout out to Jo and Ian in particular.

ZAIIA
Australia
3 months using the app