Reviews (9,918)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies product and order management, and its fast shipping times that enhance customer satisfaction. They value the diverse and high-quality product selection, seamless Shopify integration, and time-saving automated order fulfillment features. The responsive customer support and custom branding options are also highlighted, alongside educational resources provided to improve business skills. Competitive pricing plans make it accessible for various business sizes, positioning it as a comprehensive dropshipping solution that supports business growth.

May 12, 2024

very good

My Store
Netherlands
16 days using the app
January 24, 2024

Molly was extremely helpful. With her assistance, my issue was resolved within minutes.

My Store
Australia
4 months using the app
May 5, 2024

nice support

KevShop
Mexico
16 days using the app
October 24, 2023

Great app for dropshipping, they have one of the best teams who are always ready help you in any of your endeavors

FleurGlam
United States
About 2 months using the app
February 6, 2024

Unfortunately I just cancel my subscription because the Zendrop return and refunds don't understood my situation. And Ellah Cajayon decided to not refund me.
If you have some problems Zendrop will not give the support you need.
I recommend choose another drop shipping website.

Fregolente Store
Australia
11 months using the app
Zendrop replied February 7, 2024

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.

October 19, 2023

I have spent over a year sourcing unique products specifically for my store with another drop shipping agent, only to find out that when I switch from my current dropshipping agent, all the products I want to import to Zendrop, I have to send individual messages for every sourcing/import request to make sure it's kept private. This is not user friendly at all. Surely Zendrop should automatically keep it private unless it's already listed? This needs sorting out on your back end.

My Earthy Baby ZA
South Africa
4 months using the app
Zendrop replied October 20, 2023

Thank you for sharing your feedback on this. We have reached out to you via email to assist you with this. Excited to get this to a resolution.

October 25, 2023

Wonderful customer experience every time, very transparent and quick to resolve any technical queries.

Thank you

Lumiko
United Kingdom
6 months using the app
February 18, 2024

first experience with the customer care was fast hence 5 star rating

LustyCart
United Kingdom
3 months using the app
February 18, 2024

Best app for fulfillment, get free credit when you sign up!!

GLACE
United States
6 months using the app
January 4, 2024

Quick customer service regarding plan billing. Fast resolution. Very happy with the service!

My Store
United States
6 months using the app