Reviews (9,897)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies product and order management, and its fast shipping times that enhance customer satisfaction. They value the diverse and high-quality product selection, seamless Shopify integration, and time-saving automated order fulfillment features. The responsive customer support and custom branding options are also highlighted, alongside educational resources provided to improve business skills. Competitive pricing plans make it accessible for various business sizes, positioning it as a comprehensive dropshipping solution that supports business growth.

May 9, 2024

Great

Ace Medicinals
United States
3 months using the app
October 26, 2023

I'm just starting out but from what I see the service is very good

Suprened
Chile
About 1 month using the app
December 2, 2023

i made an unexpected purchase and i was panicking however zen drop gave me a refund excellent customer service

Radiant home
United Kingdom
2 months using the app
March 12, 2024

Very good app, and a very good customer service. They helped me a lot!

GAVIDA
Netherlands
24 days using the app
November 6, 2023

Although I haven't yet started using Zendrop to its full potential, so far I'm very satisfied. So many videos to walk you through how to things, and the support I received from Darlene was great, friendly, and speedy!

Luscious Living Co
Australia
3 months using the app
January 5, 2024

Exceptional customer service experience, particularly thanks to Janelle, who adeptly assisted me with my inquiry and promptly resolved the issue at hand. I appreciate the seamless resolution and commend the outstanding support provided.

Velwish
United States
About 1 month using the app
February 27, 2024

I love your service and the customer support is very helpful and fast.

Freedom
United States
About 1 month using the app
November 27, 2023

i had an issue with importing products to my store , i spoke to a lovely person called molly and my issue was fixed withing minutes. great service

JingleJoy
United Kingdom
3 months using the app
January 17, 2024

Customer service is top notch every time. Easy to use. Highly recommended. Mariane is the best

Viral & Vital
United States
3 months using the app
January 11, 2024

The customer service at Zendrop is truly exceptional. I had a question, and to my surprise, they responded within minutes. That kind of responsiveness is like gold in the world of dropshipping. Their dedication to resolving queries promptly and efficiently makes a significant difference.

Yezus
United States
2 months using the app