Reviews (10,194)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

February 1, 2024

Great products and customer service.

LUXORÉ
United Kingdom
4 months using the app
December 11, 2023

Amazing app, with great help!

Sophia's
United States
4 months using the app
November 30, 2023

Zendrop customer support is EXTREMELY reliable. Quick and efficient service, I highly recommend this platform.

Eclipse Niches
United States
5 days using the app
December 11, 2023

Product costs are over double that on aliexpress or alibaba. Why bother?

To add:
- Handling/processing times take DAYS. Add that onto long shipping times and you've got unhappy customers
- Support staff take days to respond
- Sourcing staff don't care that their prices are double when questioned

Lushify
United States
17 days using the app
Zendrop replied December 13, 2023

Thanks for sharing your feedback here. Can you please reach out to us at austin@zendrop.com and we'll be happy to assist you with this.

December 31, 2023

Sassy was excellent and very quick response

Petsway2
Netherlands
3 months using the app
June 15, 2024

muy pocos productos y lo de la extensión de Aliexpress no me llego a funcionar

Spray tribe
Spain
4 months using the app
Zendrop replied June 24, 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

March 5, 2024

Works fantastically with great service.

Miracle Energies
United States
3 months using the app
January 17, 2024

great communication, fast reply and they help you good!

PassionDriveCreations
Netherlands
About 2 months using the app
November 29, 2023

The person name Molly was helpful but my issues had not been resolved

Comfort Crown
United States
3 months using the app
Zendrop replied December 1, 2023

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

February 19, 2024

Definitely recommend and it’s easy to use!

JuneBug’s Treasures & More
United States
About 2 months using the app