Reviews (10,194)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

March 28, 2023

I would 100% recommend Shopify to anyone looking to open an online store. They coach you step by step how to set up and fill up your store. If you are first timer like me, and have no idea what you are doing, Shopify has your back! Give it a try, what do you have to lose?

Roxy's Epic One Stop Shop
United States
About 1 year using the app
April 5, 2023

I find this app so easy to use. Very happy with the connection to my Shopify store and how it works. :-)

Ginger Bear
Australia
About 1 year using the app
March 3, 2023

Fast and Easy setup. Integration to shopify was seamless. Had products listed to my store in less than 15 min from setup.

HamilTen
United States
About 1 year using the app
January 23, 2023

easy to work

Qumuly Boutique
Australia
About 1 year using the app
December 8, 2022

it's COOL, A big page with drops
It has the juice
I can't imagine a more beautiful thing
I mean, look at this page
When I tried it with spotify, everything change

timsan
Estonia
About 1 year using the app
September 21, 2023

Austin was extremely helpful and didn't get frustrated with me. Totally took his time explaining many things and actually went the extra mile to be sure I fully understood the questions I had asked. Thank you so much.

CasaCraftsUSA
United States
About 1 year using the app
Edited May 16, 2023

Love this app! They you for being of service! Quick and easy to use! I love that they ship the packages for you. Also Kelley, Theresa, and Austin are always super helpful!

Bliss Grateful
United States
About 1 year using the app
Edited December 5, 2023

Update 12/4: I got reached out to from Austin with a resolution. I got the battery replaced and they gave me support to make sure from now on I would be good from now. Im leaving the part on the bottom to show that they do work hard to make sure their client base is taken cared of, i was so impressed i decided to open a second store that would be dedicated through ZD so i can see what the results would be doing so and it did make building out the second store much easier, along with some US based products for this niche that will give some quick shipping times. The customer support has been better since too it seems they really took the feedback which is rare to see from any company. Big turn around for sure thanks team for the support I appreciate it!

While I think the idea behind it is good and the intention is positive its really clear that the team is overwhelmed. I couldnt even receive a quote from their sales team to buy products in bulk which I was assured they could do - and important to note the only reason I was going down that path is shipping times can easily reach 3 weeks - by far the slowest of ANY service i've used. They have cool products overall and the idea is there but execution makes this an overall low quality option from what I've experienced. They also charge you for shipping up front and apparently they can choose from a large variety of options, but you dont know what they will select or even pay more to get faster shipping. Interestingly this may be a ploy for them to pocket extra money more than anything else, other services have transparent shipping rates and options. If i hear the quality goes back up I'll give it another shot in the future but for now there's a lot of red flags so I'll stay clear.

Office Cozy
United States
About 1 year using the app
Zendrop replied October 2, 2023

Thank you for your feedback on this! Austin from our team has reached out to you via email to assist you with this. Excited to get this to a resolution.

November 18, 2022

best dropshipping app out there. they have so many options for new seller. for anyone trying to start a shopify store , try zen drop and I know you wont regret it!

Sly.vld
United States
About 1 year using the app
February 20, 2023

So far so good. I have not had any problems or negative experiences. I am a new shopify store owner. I am eager to get started!

Savvy Sell R
United States
About 1 year using the app