Reviews (9,802)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment, along with fast shipping times that boost customer satisfaction and repeat business. The platform offers a wide range of high-quality products and seamless integration with major e-commerce platforms like Shopify. Customer support is highlighted as responsive and professional, with features like automated fulfillment and custom branding options enhancing operational efficiency. Additionally, the availability of educational resources such as live coaching calls and an academy are valued for supporting merchant growth.

December 13, 2022

Have only been using it for a day but products are easy to find and there are a lot of options to choose from.

Everlyn Rose
United States
4 months using the app
February 24, 2023

Página fácil de trabalhar,bastante intuitiva com os pontos essenciais,tem um bom centro de apoio sempre disponivel

Migi22
Brazil
4 months using the app
Edited November 24, 2023

I dont really have to do anything about fulfilment. All set on auto. Plus their team is very very helpful! Great app!

Boochi
United States
4 months using the app
December 5, 2022

Excellent experience, page layout and ease of of use. Plenty of really good US based suppliers/manufacturers to help cut the CN shipping times.

Zoey & Co. Premium Pet Supplies™
United States
4 months using the app
February 14, 2023

interface linda e super intuitiva mas até agr apresentou prblemas com meus pedidos falando que n transporta pro Brasil

onefind
Brazil
4 months using the app
October 1, 2022

Great product sourcing platform for drop shipping with basic operations, great look and easy navigation. great work by the Zen drop team. Keep in mind I have not tested all plans available, and my review is based off of the free and the next up option the basic plan only, in my opinion some improvements to the platform would change the state of this platform from great to amazing. Improvements would include Faster and more sophisticated import list bulk products editing on application, Profile preference setting like margin preset settings, edit all product variant sales price margin % instead of just one at a time, would be beneficial to add a dollar amount option Aswell. I have experienced some lagging when importing products to quickly. With all that said great platform works great with Shopify, I would highly recommend this platform!!!!

Right Spot 2 Shop
Canada
4 months using the app
October 27, 2021

I have an e-commerce store. Great customer service ! All questions and help I needed were tended to right away. Thanks Theresa and crew ! I look forward to continue working with you’s ! Bless.

Spark Buddie
Australia
4 months using the app
October 10, 2022

They make it so much easier and less stressfull. I really like the layout and how easy everything is to understand.

ShopMintus
Belgium
4 months using the app
October 19, 2023

I have spent over a year sourcing unique products specifically for my store with another drop shipping agent, only to find out that when I switch from my current dropshipping agent, all the products I want to import to Zendrop, I have to send individual messages for every sourcing/import request to make sure it's kept private. This is not user friendly at all. Surely Zendrop should automatically keep it private unless it's already listed? This needs sorting out on your back end.

My Earthy Baby ZA
South Africa
4 months using the app
Zendrop replied October 20, 2023

Thank you for sharing your feedback on this. We have reached out to you via email to assist you with this. Excited to get this to a resolution.

November 13, 2022

i tested a package and it says shipped on zen but there hasn't been any progress on the tracking in 5 days when it said wait 1-3 days for tracking

Jeneral
Philippines
4 months using the app