Reviews (10,206)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

October 25, 2024

The staff is professional, very knowledgeable, and knows their stuff.

Pawsome us
United States
21 days using the app
Zendrop replied October 29, 2024

Thank you for the great feedback! We're thrilled to hear that our staff has provided you with professional and knowledgeable support. Your trust in us means a lot!

July 28, 2024

Great customer service support and the app is very easy to navigate. Plenty of products to choose from.

KC Trading
Australia
About 2 months using the app
July 18, 2024

I have been using this app for about 4 months now and I am happy with the products available. The biggest complaint from my customers is that the items arrive in very damaged packaging and in some cases items are missing in the packages. Zendrop staff is amazing in working with you to address concerns and has helped me through complaints. However, I do wish there was more QC on packages and items that are being sent to the customers. All in all a good experience but would love to see more effort in QC and packaging.

HappyHauls
Canada
4 months using the app
October 16, 2024

very good and very good support thank you so much

iphone sotre
Falkland Islands
11 days using the app
Zendrop replied October 18, 2024

Thank you for your kind words! I’m glad to hear you had a great experience and found the support helpful. Your appreciation means a lot!

November 11, 2024

Shiza has been very helpful and patient. Thx Shiza.

My Store
Canada
11 days using the app
November 9, 2024

I would rate this app 5 stars because the support team is very polite and helpful, they are very quick too.

The Tech Shop
United States
About 9 hours using the app
November 14, 2024

my experience so far its been great. Just starting this business and have some knowledge in computer but not expert at all.This app is pretty user friendly and would recommended to anyone wanting to start a e-commerce business.
Thank you Zendrop.

RCorrea varieties
United States
About 9 hours using the app
July 21, 2024

Amazing. If you want to know why its amazing hear me out. If you refund your customer Zendrop refund you entirely. So the refund you product cost and shipping cost and you can keep the product.

Ivinti
Germany
About 1 month using the app
July 30, 2024

Recently i had an amazing experience with the customer service. They helped my source my product in a short time. Thank you for your prompt response.

StarryTreasures
Canada
About 1 month using the app
July 20, 2024

I have had a lot of experience with their customer support and all i can say is that it's just great!

CoreVibe
United States
About 2 months using the app