Reviews (10,211)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

August 28, 2024

Aviod this company! There are plenty of other Dropshipping companies that are reliable and trustworthy.
I paid for the Plus plan and was told that I would be given a store and be able to check it out and request a refund within 5 days if I wasn't happy with it.
They did not send me the store, the 5 days passed and they refused to give me money back.
Apparently even though I had no store, I still had to decide within 5 days if I was happy with it or not!
They said they would give me the store but not a refund, I did not want to continue with a company that provides misleading information to get you to sign up and then doesn't do what they say.

My Store
Australia
8 days using the app
Zendrop replied September 6, 2024

We sincerely apologize for your less-than-ideal experience. To help resolve this, please contact us at austin@zendrop.com so we can assist you further.

August 2, 2024

always there to answer my questions , very helpful

LIL'VOYAGE
United States
3 months using the app
August 14, 2024

I'm amazed! I didn't expect an app like this to exist. The customer service is superb. A big thanks to Juan for helping me every step of the way and answering all my queries directly and to the point!

JCN Associates
United Arab Emirates
25 days using the app
August 2, 2024

Very nice. They respond to our questions very quickly. Recommended for beginners

Apna Sapna
India
3 months using the app
July 29, 2024

fast, to the point, relevant, helpful.

Yetistore
Hungary
4 months using the app
July 30, 2024

My questions were answered in a timely manner. And in a way that I could understand!

ThePetShopWitDee.Com
United States
4 months using the app
September 13, 2024

Good customer service

Dynasty Shops
United States
3 days using the app
Zendrop replied September 16, 2024

Thank you for the feedback! We’re pleased to hear you had a good experience with our customer service.

July 27, 2024

Great Service, there is always someone willing and available to help you .

PrimeGearHQ
United States
5 months using the app
August 1, 2024

as a first question ,i got good answers.i was wondering about prices included shipping prices and product costs.agent was very kind to me.and i understood how to manage prices .product cost+shipping.means totals product cost on zendrop.your shop price needs to be higher to avoid losing money..and get profit

HomeWald
Germany
3 months using the app
October 15, 2024

great app. Support is very good en responsive. They helped with al my questions and now can I start to grow my business

DMS Almere
Netherlands
1 day using the app
Zendrop replied October 18, 2024

It’s wonderful to hear that the app and support have helped you feel ready to grow your business! Your positive experience is invaluable. Thanks for sharing!