Reviews (10,212)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

July 16, 2024

Great and fast customer service! Janelle answered all my questions easily in the chat box : )

Love It! Boutique
United States
5 months using the app
October 8, 2024

good experiences with zendrop

My Store
Netherlands
29 days using the app
Zendrop replied October 10, 2024

Thank you for sharing your positive experiences with Zendrop! We're glad to hear you're having a good time with our services.

July 8, 2024

Zendrop's efficient automation and reliable suppliers make running my online store a breeze. The fast shipping times have significantly boosted my customer satisfaction. Five stars

My Store
United Kingdom
About 1 month using the app
August 19, 2024

They have a great Support Team! And a lot of cool items!
Thanks Zendrop

Splurge Leisure
United States
About 1 month using the app
July 17, 2024

Zendrop has been very helpful every step of the way. Thank you to Jinky!

Wellness 4 Autism
Canada
About 1 month using the app
August 5, 2024

Very helpful. Thanks Nyka.

Athena: Buy with Wisdom
United States
6 months using the app
October 4, 2024

great support ever

SEASON DEALS
Portugal
About 2 months using the app
Zendrop replied October 8, 2024

Thank you! We’re so glad to hear you think our support is great.

June 24, 2024

They have good products and it is easy to list them to shopify because the products don't need much editing in product list. Shipping time fast too :)

Lorebello
Netherlands
3 months using the app
July 3, 2024

Customer service is top notch!

The website could use a little work though most listings don't contain enough information about the product with just generic text and pictures. Also if you switch suppliers the orders you currently have don't get updated and it's impossible to update them. So you have to either use the old supplier for those orders or duplicate the orders on shopify to work around this. But if you duplicate on shopify your customers order # changes and they get new emails cause loads of confusion for them and reflecting badly on the level of professionalism of the store.

Also when trying to use the import from AliExpress app it failed to get pictures of variants and just listed Ali SKU's which could not be found anywhere on Ali, even in page code, so it was impossible to match the variants to the actual product you wanted to link.

With that said, the customer services is always there to help where they can and make it work. And the service itself, of packaging products and adding cards is great.

PureLife™ HydroBottle
Australia
27 days using the app
October 30, 2024

very goog app

Nimitry
United States
2 months using the app
Zendrop replied November 7, 2024

Thank you for the great feedback! We’re so glad you’re enjoying the app!