Reviews (10,199)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

Edited January 23, 2023

Die Seite gefällt mir sehr gut. Zu Beginn wird man gut durch das die Seite geführt und alles wichtige erläutert.

Mein Shop
Germany
19 days using the app
February 2, 2023

The only issue that I see with Zendrop is there are less products than I expected, but the ones there, are amazing

boutiquelagom
United States
9 months using the app
August 25, 2022

Great app with a big variety of products and excellent customer support! Also it has fast delivery times to whole Europe.

Orby Jewellery
Netherlands
19 days using the app
Edited October 31, 2023

SUCH GREAT CUSTOMER SERVICE!

Purcove
United States
19 days using the app
Edited March 20, 2023

Prático de usar, os produtos são bem variados e ótimos para vender na minha loja online
Adorei e vou continuar usando

Coisa Tudo
Brazil
19 days using the app
October 23, 2023

I am just starting and I'm truly impressed by the customer service I received. Hoping to work long-term with you guys. Thanks Jemima!

Gadgets Den
Pakistan
19 days using the app
December 24, 2022

Easy to use and navigate through. No problems adding products and many products to choose from. Endless ideas for E-stores.

Core Dicer
United States
19 days using the app
November 2, 2022

Poort Support. I had billing questions and their support was no where to be found. They are charging amounts that i dont see it in billing section of their platform. Completely useless platform.

Minamart
United States
Over 1 year using the app
Zendrop replied November 3, 2022

Hey there! Sorry to hear about the billing issues. I'm confident that our Customer Success team helped you resolve them but I'm going to reach out via email to make sure. You'll be hearing from me soon.

August 14, 2022

I don't usually like to write bad reviews for apps but I had to in this case. I was satisfied with this app at first, and received a sample order from them which I was happy with. I then began marketing my store and getting sales, then came back to the app to start fulfillment shortly after and they jacked up the price of the same item I got a sample for by 4x the price for no reason. I didn't receive any help after talking to support and was just dismissed. Would not recommend this app, use another one instead.

Monke Boy
United States
Over 1 year using the app
Zendrop replied August 18, 2022

Hey there -- thanks so much for your honest feedback! I believe what happened here is that a very old product listing was being used which had incorrect pricing. The pricing was then updated but wasn't properly explained in the process. I actually already emailed you about this but I haven't received a response yet. I'd love to get in touch with you to make this right. Please shoot me an email when you're able at joshua@zendrop.com. I hope to talk to you soon!

March 30, 2023

the best online fulfilment services !!!!!!!!!!!!!!! and also the best work system and products just the best....

NextLevelX
Netherlands
19 days using the app