Reviews (10,212)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

October 2, 2024

Great customer service

floralle
Australia
7 days using the app
Zendrop replied October 3, 2024

Thank you! We’re glad to hear you had a great experience with our customer service. Your feedback is much appreciated!

September 18, 2024

good service

Verano
Netherlands
21 days using the app
Zendrop replied September 20, 2024

Thank you! We're glad to hear you had a good experience. Your satisfaction is important to us!

August 6, 2024

Pretty good overall expierence. Unfortuanatly they still have not sorted the extension for aliexpress import. 1 start saddly. Great customer support tho so ill leave a 3

Summit Sports Goods
New Zealand
29 days using the app
Zendrop replied August 22, 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

July 12, 2024

Customer support is top-notch. All issues are resolved quickly. Highly recommend. thanks Janelle

VERDANT
United States
5 months using the app
July 22, 2024

I was told I would receive an email yesterday with a resolution and still no response. On top of that the items that I have ordered were transferred to the local carrier a week ago and yet no delivery or tracking update. Customer service

Luna’s General Store
United States
3 months using the app
Zendrop replied August 1, 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

July 4, 2024

I saw you could add 1 million products but now with a monthly limit of 1 thousand after a thresh hold!What else I'm looking for in an app is to be able to drop ship from any were to any where! and an easier way to drop-ship exclusively high ticket products

PrimePicks
United States
3 months using the app
June 23, 2024

Great service, at ease from finding products to adding to your store to managing sales. Always at had for issues and will resolve at the quickest possible moment. Would recommend use. Would also like them to add product videos.

The Must Have Goods
United Kingdom
About 1 month using the app
November 19, 2024

understanding, knowledgeable and willing to help

Sno's Finds
United States
About 1 month using the app
July 31, 2024

I would recommend great customer service questions was answered

Straight Gift
United States
About 1 month using the app
June 14, 2024

I’ve been using Zendrop for my e-commerce business, and it has been an absolute game-changer. The platform is incredibly user-friendly, making it easy to navigate and manage orders efficiently. The product selection is vast and diverse, catering to various niches, which is perfect for scaling my business.

One of the standout features is the rapid shipping times. My customers are consistently impressed with how quickly their orders arrive, which has significantly boosted my store's reputation. The automated order fulfillment saves me a ton of time and hassle, allowing me to focus on growing my business instead of getting bogged down in logistics.

Customer support is top-notch! Whenever I’ve had questions or needed assistance, the Zendrop team has been prompt, professional, and incredibly helpful. Their commitment to ensuring a smooth and satisfying experience for their users really shines through.

CycloneFrost™
United States
About 2 months using the app