Reviews (9,918)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies product and order management, and its fast shipping times that enhance customer satisfaction. They value the diverse and high-quality product selection, seamless Shopify integration, and time-saving automated order fulfillment features. The responsive customer support and custom branding options are also highlighted, alongside educational resources provided to improve business skills. Competitive pricing plans make it accessible for various business sizes, positioning it as a comprehensive dropshipping solution that supports business growth.

December 10, 2022

Good products that are very easy to access. the plat form is very easy to understand and use! i love using zendrop

Lushly
United States
2 months using the app
November 20, 2022

Den verkar användbar. Ska prova att använda pro planen för att bygga min användbar. Ser fram emot detta!

StrayWell
Sweden
2 months using the app
December 3, 2022

great app that makes the whole process easy and simple. With someone always holding your hand when you need the help.

Hi Tech Vortex
United States
2 months using the app
December 11, 2022

The user interface is attractive, the overall experience was really interesting and the system is straight forward.

Chest Rake
Austria
2 months using the app
December 15, 2022

An excellent company to work with. Zendrop helped me get my first store off the ground, to selling products and making sales

The Q space
United States
4 months using the app
Edited September 26, 2022

UPDATE: Zendrop does not vet their sellers to make sure they're actually US Based shipping. So if you're looking for quick turn around from fulfillment to delivery, buyer beware! The test order I made during the trial period STILL HASN'T BEEN DELIVERED. It's undoubtedly on a slow boat from China but was supposed to be a US based shipping location. Completely unusable for my use case and expected level of service.
When I emailed Zendrop to complain, I got crickets as a response.... One order... one problem... no customer service... NO thanks! Original Review: Chose this drop shipping app because it offered US based fulfillment to cut down on overseas delays. Still in the trial, but seems to work pretty good.
My only complaint initially is that some of the vendors do not separate their variants well enough - eg earrings that have 20 variants but just a mess of hastily pasted photos in the main description with no variants with photos or descriptions. I can't list that in my store - if they don't take enough care to list properly, what does that say about the rest of their business practices?
As far as the sale through process, seems to work good. I placed a test order and we'll see how that does. I am still in the trial period.

3 Kings (3K)
United States
4 months using the app
January 7, 2023

perfetta anche per l'italia,consegne abbastanza veloci , ottima per iniziare con uno store online senza pensare alle consegne

ENOVIU
Italy
2 months using the app
January 18, 2023

Really fast shipping. Good products selection.gggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggg

Crystal.verse
France
2 months using the app
November 30, 2022

Site muito bem feito, poderia ser mais fácil de usar, mas é bem funcional mesmo assim, bem fluido e bem planejado

hot ofertas
Brazil
2 months using the app
March 17, 2023

I just started so it may just be a matter of time and adjusting for the people shipping it, but the samples I've ordered as well as a test order I've placed have been stuck in New York for almost a week after processing. I do however enjoy the automated fulfillment and how simple it is to get everything set up.

TheATrain
United States
2 months using the app