Reviews (10,206)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

December 12, 2022

A great overall platform that is easy to use and scale your dropshipping business, makes it easy to deliver and distribute your product(s).

Corbz
United States
About 2 months using the app
December 20, 2022

väldigt enkel plattform att använda och bra produkter att använda för personer som vill testa att skapa sin egna nya webb shop!

FancyPair
Sweden
About 2 months using the app
November 5, 2022

Jeg har brugt denne app til at få bedre leveringstider sammenlignet med min tidligere leverandør. Så Zendrop er godt og har virkelig styr på deres ting.

ParadizeProducts
Denmark
About 2 months using the app
October 30, 2022

Usei a app para me ajudar a encurtar os tempos de envio para conseguir chegar aos clientes o mais rápido posssível.

Puppy`s Land
Portugal
About 2 months using the app
November 21, 2022

Zendrop is much more user-friendly than other dropshipping apps like aliexpress. I do wish the shipping times were a bit better though.

Desirable Decor
United States
About 2 months using the app
January 23, 2023

so far so good, just bit higher prices than ali express but the shipping is faster so ig its worth it . however shipping is high too.

Buckets
Canada
About 2 months using the app
April 1, 2023

Best for dropshipping very easy to use and I recommend to all other drophippers and very easy to use!

ParmourOdiare
Australia
About 2 months using the app
October 28, 2022

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Flash Golden Shopping
Brazil
About 2 months using the app
August 17, 2023

I subscribed to Zendrop because they keep stating how they have a large inventory of products that ship from the U.S., which is what I'm looking for. It turns out that the number of products shipped from the U.S. consist of cheap jewelry, t-shirts, and a few pet supplies. And there is no timeline to expand out the U.S. based products so you can actually have something worth buying that ships domestically. If you want some variety in your store catalog, you have to hope that the shipping from China is really fast. And processing of the orders can take up to 72 hours. I can understand some extra time if the order comes in over a weekend, but 72 hours is unacceptable to me.

Would you like to contact support for an order or a product? Good luck. They have 3 methods to contact support; chatbot, opening a support ticket, or using Discord. Not one of those options let's you open a new ticket. There are no phone numbers to call. There isn't an email address you can use to send in a request. It's all broken or not an available option.

I'll let this subscription run and move onto another drop shipper that has some idea how to do what they say. Which is a bummer because Zendrop, on the surface, is a great idea. They just can't deliver. No pun intended.

TailRings.com
United States
4 months using the app
Zendrop replied August 21, 2023

Thank you for sharing your feedback with us and we are sorry to hear that your experience was less than ideal.

To assist you with this, we have reached out to you directly via email and will make sure to assist you with the queries and grievances.

Excited to get this to a resolution!

November 9, 2022

I tried multiple platforms and this is the best by far, cause all the others seem like a scam to be honest

TJSshops
United States
About 2 months using the app