Reviews (10,202)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

August 3, 2022

I am using this app from 2 months , i have the worst experience with them, firstly their prices are too high in terms of others platforms ( big issue, i have faced ). As a result , you need to keep very low profit margin otherwise nobody will buy your product because others websites are selling that product at a very low price as compare to yours and the secondly they don't update product that this product's variant is out of stock, i have got orders and after you placed your order on zendrop, they will refund by saying that our supplier is out of stock which create big problem for customers as they will not come on your store next time. Third problem is that they will not send your order in 10-15 days ( as they mentioned ) , on almost every order they will send email that " order has exceeded 3 days to ship " , I am trying to find other solution as soon as i got , i will uninstall their app. Not recommend to anyone. Thanks

TheRomex
Canada
4 months using the app
Zendrop replied August 18, 2022

Hey there -- thanks so much for your honest feedback.

For the pricing concern, we're very confident that our prices are competitive, but we're always more than happy to take a look at any listings that are cheaper than ours to see if we're able to match.

For the out of stock issue, this is a very common concern that we're working very hard on improving. We have over 500k+ products in our catalog, and many different suppliers we work with -- it's very difficult to keep tabs on the status of every single product. We always recommend that you reach out to our Customer Success team any time you're about to test a new product to see what the current status is.

We're currently averaging at around 12 days to ship to your customer, but there are some processing complications that arise. I'd really like to chat about this with you in more detail, and make things right. Please shoot me an email at joshua@zendrop.com. I hope to hear from you soon!

November 27, 2022

very nice and simple app that helps me get products from my website to the customers and quite short shipping time

vlooo
Ireland
About 2 months using the app
September 16, 2022

While this app pricing is amazing leaving you with a high margin with fast shipping this app is limited in products when it comes to the coffee niche

710 Coffee
United States
4 months using the app
November 29, 2022

must have platform for Dropshippers. Good supplier with interest products. I can recommend Zendrop.

flowerpet
Germany
4 months using the app
Zendrop replied December 7, 2022

Thanks so much for the positive review! We appreciate it very much.

March 16, 2023

Estou aprendendo a usar, portanto ainda não é possível da minha parte realizar uma avaliação mais assertiva tendo em vista que apenas estou começando a usar.

Teodoro&Rangel
Brazil
4 months using the app
Zendrop replied March 16, 2023

Understood completely. We are extremely confident that after you give the app a try, and test out all of the features, you'll find that it's a fantastic tool to help you in your dropshipping journey. I hope in time you have a 5-star experience!

October 24, 2022

This App has helped me alot accomplish what I need to in my business. It's alittle slow but it gets the job done

luckyy puppies
United States
About 2 months using the app
January 20, 2023

fresh design purple animation love the fulfillments and have many selection of choice to import products

Fashion Jewelry
Singapore
About 2 months using the app
March 11, 2023

best dropper I have worked with with the fastest delivery i recommended also the only thing I don't like you need to pay to full access.

PokyStore
United Kingdom
4 months using the app
December 2, 2022

Great for selling products. Easy and manageable. I love using this app and it definitely helps get you kickstarted on your dropshipping experience.

GalaxyLedLights
Greece
About 2 months using the app
November 21, 2022

Buena aplicación para hacer dropshiping con tiendas de moda y complementos. Es la primera vez que la uso.

bluetropic
Spain
About 2 months using the app