Reviews (10,202)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

October 25, 2023

I would definitely recommend using Zendrop for all of your dropshipping needs. support is very fast and just the overall layout

ShroomLight
United States
About 2 months using the app
October 23, 2023

Zendrop has its faults, but with the help of Joanna it has resolved my issues. I could not imagine how this would be fixed without Joanna. I really appreciate her help and would love to give her a huge shout out!

Glacess
Canada
About 2 months using the app
December 27, 2022

i would recommend being as though very user friendly with every step of the way. they will guide you on to your very own sucess

Limitless
United States
24 days using the app
Edited January 26, 2021

I tried this app to fulfil one of my orders firstly the price they quoted was 3x the price on aliexpress. They state they have high quality products which is acceptable for a slightly higher cost but 3x the price of the same item coming from china? Kept my order under processing for a week & after wasting my one whole week they stated can not fulfil the item and give their silly reasons. Probably the only good thing about this app is their support which replies very quickly. So not recommended.

Bunch Of Happiness
India
About 2 months using the app
Zendrop replied January 26, 2021

Hi there, thanks for leaving us a review!

We do get a lot of inquiries similar to yours about pricing here at Zendrop, so we'll try to provide an explanation to that here as succinctly as we can.

When you go on Ali Express to compare pricing, typically the pricing you're looking at is a price that includes 30-45 day+ shipping times. We know that this is not the type of service you want to provide for your customers, so we offer transparent and up front pricing with quality shipping times right off the bat.

If you go on Ali Express and select a reasonable shipping time, you'll find that often times the price of that product now jumps to 2 - 3x the price that is listed on Zendrop.

To address your concern about processing times, our usual processing time is 1-3 days but on rare occasions, it can take a couple of days longer than that since we are purchasing products from thousands of factories, shipping them to our warehouse, quality checking them and then processing and shipping orders.

We're sorry to hear you had a less than perfect experience and we want to make it right! Please shoot an email to brad@zendrop.com and we'll make sure we get to the bottom of this and help you experience the beauty of Zendrop!

January 2, 2023

bdwsflkjhsfdshkjhfksdjh sdkjfhksdjh fksdjh fksdj hfksdjh fkdsjh fkdsjh fkjsdh fkjdhs fkjdsh fkjsdh fsdfkjh

GetFastCharged
United States
1 day using the app
January 28, 2023

Awesome service. Keep up the good work. Cannot wait to make loads of money with Dropshipping. Thanks for all you do

Drpshipping1
United States
1 day using the app
November 9, 2023

It is quick and easy to use which gives me confidence that my business will succeed.

Top Choice Favourites
Canada
About 2 months using the app
March 6, 2023

Super easy to use. I'm addicted to importing items to my shop. It's so fast! Super fast to set up everything and customize descriptions and set my prices.

Manifest Gifts
United States
1 day using the app
February 23, 2023

I am yet to get any orders, however the service has been great so far, easy to find products, from what I've heard fast shipping time to!

𝗜𝗹𝗹𝘂𝗺𝗶𝗻𝗼𝘃𝗮
United Kingdom
24 days using the app
January 29, 2023

Wow this app is very helpful and I recommend it for every dropshippers because you can find many products easily and with lower costs

Benjamin
Uzbekistan
1 day using the app