Reviews (10,382)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.
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I found pictures contradictory images for 1 variant, very vague product details, shipping costs extremely high.
Thank you for sharing your feedback with us! To assist you with this our team has reached out to you internally to assist surrounding this.
Excited to get this to a resolution!
A very good and very cool platform withc i love to use for ordering dropshipping products to mu customers I earn 200k plus per yesr
Hey there! Thanks so much for the positive feedback. I'd love to learn more about your experience overall with Zendrop and what we can do to get this 2-star to a 5-star. I'll be shooting you an email from joshua@zendrop.com shortly. I hope to chat with you soon.
I tried this app to fulfil one of my orders firstly the price they quoted was 3x the price on aliexpress. They state they have high quality products which is acceptable for a slightly higher cost but 3x the price of the same item coming from china? Kept my order under processing for a week & after wasting my one whole week they stated can not fulfil the item and give their silly reasons. Probably the only good thing about this app is their support which replies very quickly. So not recommended.
Hi there, thanks for leaving us a review!
We do get a lot of inquiries similar to yours about pricing here at Zendrop, so we'll try to provide an explanation to that here as succinctly as we can.
When you go on Ali Express to compare pricing, typically the pricing you're looking at is a price that includes 30-45 day+ shipping times. We know that this is not the type of service you want to provide for your customers, so we offer transparent and up front pricing with quality shipping times right off the bat.
If you go on Ali Express and select a reasonable shipping time, you'll find that often times the price of that product now jumps to 2 - 3x the price that is listed on Zendrop.
To address your concern about processing times, our usual processing time is 1-3 days but on rare occasions, it can take a couple of days longer than that since we are purchasing products from thousands of factories, shipping them to our warehouse, quality checking them and then processing and shipping orders.
We're sorry to hear you had a less than perfect experience and we want to make it right! Please shoot an email to brad@zendrop.com and we'll make sure we get to the bottom of this and help you experience the beauty of Zendrop!
Very helpful in helping launch my store. Their app has it set up so they do everything for you. All your doing is importing a product and then letting the money roll in.
Support staff is wonderful and almost instantaneous. So far, the experience is wonderful.
i would recommend being as though very user friendly with every step of the way. they will guide you on to your very own sucess
Jo on the support team is quick to respond and very helpful.
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Awesome service. Keep up the good work. Cannot wait to make loads of money with Dropshipping. Thanks for all you do
Super easy to use. I'm addicted to importing items to my shop. It's so fast! Super fast to set up everything and customize descriptions and set my prices.