Reviews (10,215)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

May 10, 2024

I wanted more images to go with one of the products that I list from them and was able to get more from the live support agent, Mariane. She got it done in 5 minutes no problem.

Overall, I have been using Zendrop for almost a year. I used their template to build my site and fill it with a wide range of products. I appreciate being able to use the free plan to do it.

Bazaare Mart
United States
12 months using the app
June 16, 2024

Amazing fulfillment service, the support is awesome and it is the service I trust to fulfill the products to my customers! Would recommend this to anyone starting out or even to people well into the business!

Melo
Canada
28 days using the app
November 5, 2024

Good!

The Mini Scope
Sweden
6 days using the app
Zendrop replied November 22, 2024

Thank you! We're glad to hear you're happy with your experience. Let us know if you need anything else!

July 29, 2024

Amazing service

SuperSwep
United States
4 months using the app
October 30, 2024

J'ai reçu des réponses rapides dans la journée du support Zendrop. Il n'y a pas d'agent parlant français. Il faut traduire leurs réponses si besoin. Je suis au début de l'utilisation de Zendrop academy (Zendrop+). Tout est en anglais également, de même pour les visio pour les coaching collectifs. Si vous ne maîtrisez pas la langue ne vous y aventurez pas! Je n'ai pas encore mis en ligne ma boutique shopify.

My Store
France
11 days using the app
Zendrop replied November 1, 2024

Thank you for your feedback! We’re glad to hear that you received quick responses from our support team. We appreciate your suggestions regarding language support and will take them into consideration. If you have any further questions as you start using Zendrop Academy, feel free to reach out!

July 6, 2024

Amazing support! Whatever I needed they were quick to respond and provided me with everything I required. She got my store password in 2 minutes. Awsome!

Novara
Croatia
4 days using the app
June 24, 2024

WORST EXPERIENCE EVER!

I cannot emphasize enough how disappointing my experience with the Zendrop app has been. Despite upgrading to a paid plan, the service is absolutely terrible. The shipping options are incredibly limited, and even with the paid plan, they couldn't fulfill their own products on time.

No product , extension does not work if you downgrade means you must leave and your not welcome any more.

I expected a professional service, but Zendrop failed to deliver on all fronts. If you're looking for a reliable dropshipping solution, stay away from Zendrop. Save your time, money, and sanity.

Avoid this app at all costs!

BAMBY
United Kingdom
About 1 month using the app
Zendrop replied June 26, 2024

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.

July 16, 2024

Best Support team in the world. 5 stars

Valanda
Germany
3 months using the app
Edited July 12, 2024

Janelle and Karrie helped me tremendously. I had a lot of questions and she answered them all one by one. Zendrop has good customer service!!!

Realifestore
Netherlands
3 months using the app
July 31, 2024

Great service, good quality supplier

Therapy Comb ™
Canada
About 2 months using the app