Reviews (10,425)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and smooth Shopify integration, which streamlines product and order management. They praise the automated fulfillment process for boosting efficiency and the selection of quality products with fast shipping options, enhancing customer satisfaction. Custom branding options improve the unboxing experience, and the responsive 24/7 customer support and educational resources are valuable for business growth.

April 5, 2023

Je trouve que cette application est très pratique pour trouver des produits à vendre en ligne. Leur sélection est variée et la qualité des produits est satisfaisante.

Stress Less Mind
France
33 minutes using the app
January 19, 2024

Good service!

MistyMatch
Germany
32 minutes using the app
Edited January 17, 2023

goede app met veel uitleg namelijk je krijgt een heel duidelijk filmpje bij en dat is voor een beginnen heel handig.

Mijn winkel
Netherlands
28 minutes using the app
January 3, 2023

i confused how to push my imported product to my shopify.
make more easy your member bacause no all your member is clever

Moozza Republic
Indonesia
About 1 hour using the app
September 15, 2022

If you're in the UK don't bother installing. The items are all from ali express etc only more expensive, delivery takes at least 2 weeks and shipping prices are ridiculous! Very misleading reviews, does shopify actually check they are legit?

Tarot, She Wrote
United Kingdom
39 minutes using the app
Zendrop replied September 22, 2022

Hey there! I just wanted to clarify that we don't do business with AliExpress at all. We source the same or similar products from our own trusted network of factories. We just pull the product listing information so you can start selling as soon as possible when using our AE import feature. This means that the product cost + shipping cost you see on AE is irrelevant (when you go through the full checkout process on AE, choosing a shipping method comparable to Zendrop's, you'll find that they're almost always more expensive, lower quality products, and much longer shipping times). We do not upcharge, no hidden fees, nothing like that. As of writing this message, our shipping times are averaging at around 12 days shipped from China to the US + we have many new US suppliers with great products and super fast shipping times! Feel free to shoot me a message at joshua@zendrop.com. I'd love to have a chat about all of this in more detail. I hope to hear from you soon!

January 28, 2023

Easy to navigate, and import product.
Some products listed have very little discriptions or photos, which make it hard to guage if it is something that someone would want to consider as a dropship product.

DeetsDeals
Australia
17 minutes using the app
Edited February 16, 2023

muito bom........... produtos e muitos mais dddjdjdjdjdjcdjcsdh h shsd chdhcschsdbchdbchdcbhcchbdhcbdhc

letsimportsbr
Brazil
14 minutes using the app
January 18, 2024

Disappointed that i have to pay and subscribe to a plan first in order to get a quote of an item that im currently doing 50-100units a day. I have no problem paying for subscription, just trying to see if this fulfillment is worth the pay and switching over from different suppliers. I would NOT recommend it for an advance dropshipper if you are seeking alternatives.

Goods Nova
United States
22 minutes using the app
Zendrop replied January 19, 2024

Thanks for sharing your feedback. We have reached out to you via email to get this to a resolution.

December 27, 2023

i uninstalled the app and tried to reinstall it. But it automatically logs you back in and doesn't allow you to reinstall the app.

Customer service simply doesn't understand and when i said i was leaving they said thank you is there anything else i can help you with.

Prasads Home and Garden
Australia
23 minutes using the app
Zendrop replied January 3, 2024

Thank you for sharing your feedback with us. On this we have reached out to you via email to assist you with a resolution.

February 15, 2024

Zendrop does not offer customizable POD options like Sellfy, Printful, Printify, etc... so that is the only reason I did not give it 5 stars -- their customer service is amazing and their other stuff appears to be awesome -- I just didn't spend a lot of time diving into stuff as my #1 priority is custom POD.

HTB World - Have Fun* Try Hard*Be Kind
United States
9 minutes using the app
Zendrop replied February 20, 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.