Reviews (57)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its ability to create professional, customizable catalogs that integrate seamlessly with Shopify, supporting both e-catalogs and printable PDFs. It offers a variety of templates suitable for different branding needs, including B2B interactions. Merchants appreciate the ease of updating catalogs and the excellent customer support, noting personalized assistance and prompt issue resolution.
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Es una excelente herramienta para acompañar Shopify, tienen un soporte y atención excelente super sencillo para crear catálogos de manera rápida y muy completa
We have been customers of this company for over 5 years. When I went back through my invoices, they had been charging us for two different apps. We only had one catalog published (40 pages) and we were being charged $45 per month. When I brought it to their attention, they required me to prove when we started using their services and that I had not subscribed to their additional services. How do you prove you DIDN'T do something? How many services does a company have to buy just to publish a 40-page catalog? Shady, think twice before using this company, I found so many better alternatives once I started looking. I became complacent because we had used them for so long and I didn't check over my invoices. Fool me once shame on you, fool me twice shame on me. I'm not going to be fooled twice.
Dear Jaktgear team,
We are sorry for any inconvenience caused by our apps. We have been trying to contact you via email to explain the issue of double-charging you have been experiencing with our app. Our company values transparency and honesty, and we want to clarify that you have been subscribed to two of our apps since 2021, All in One Wholesale Catalog (Catalog Maker) and Lookbook Creator. You subscribed to Catalog Maker on February 6, 2020, and to Lookbook Creator on April 10, 2021. If you did not cancel your Catalog Maker subscription or notify us about the cancellation, you are still subscribed to it and will continue to be charged.
Many customers use both apps, so we cannot cancel or remove a subscription for you without a request from you. To help us assist you, we requested a screenshot of the last payment, as your subscription to the Lookbook app appeared to have expired on our end. We did not ask for proof of subscription.
Please respond to our emails so we can help resolve this issue for you.
Thank you.
I had a problem after using this app not often enough! I hadn't deleted old catalogs and Matias was able to help online... up and running again without losing all my own input and fine tuning on my newest catalog. Quite happy and glad got my answers. I was so annoyed that I couldn't publish... but all solved now.
I've tried to use this app for years. The templates are just ok. I tried to save a template and it didn't save in the format that was on my screen. I'm going to look elsewhere because I got nothing accomplished through the app.
Hello!
I am sorry you couldn't accomplish your template creation. We contacted via email and we try to schedule a meeting and help you in the process. We didn't have any response from your side.
As we can check for the support tickets, there is nothing pending to solve.
We'd love to hear from you, start all over again and help you using our App! We can do it together.
Thanks,
ZINation support team.
We use this app a lot for our business and although there is room for improvement, the customer service has been so awesome. They have really taken the time to work with us. At first it was a bit difficult to get a hold of anyone but as soon as I got in contact with Matias, it has been smooth sailing ever since. Everyone I have spoken to so far has been a great help! They are making the changes that we need to create and customize our catalog seamlessly, and we appreciate how much they are listening to our feedback. I have tried other apps but ZINation's Wholesale Catalog Maker is our #1 choice for shopify integration.
(2018 update) It justs keep getting better, 2018 and back to say OMG, when they create an index maker thats simple and easy to use, it will pretty much be the best product catalog maker on the market, IF you don't try this your making a mistake,
(2016)jml-wholesale.myshopify.com WOW what an improvement. JML started with them almost 2 years ago to build our first catalog, it was a small catalog and it worked though a little cumbersome for lazy ole me. TODAYS VERSION HOWEVER, IS WORTH EVERY DIME. We spent over $20,000 plus annual support for a program that was a pain. This Zine version, from internet to paper is so easy, with a little bit of effort you have gone from download to catalog in hours. You drag and drop to adjust layout within their site once you've downloaded, and if you need help.......well support is stellar. Love them. One thing....think about your site layout as you go to build catalog, and it will save you time.
I needed an app that would enable me to send linesheets to my wholesale customers - this app absolutely does that. The linesheet links seamlessly to my website allowing for a professional and intuitive ordering process. The support is also excellent and very helpful - any issues I have are dealt with swiftly by a very responsive team.
I highly recommend this app to anyone looking to build linesheets that synch with their Shopify store.
We have been using ZINation, although it can be faulty at times, the app becomes easier to use when you get the hang of it. The staff is very nice and always helpful.
SO happy with this app! It took us a long time to find a catalog-app that allows us to make plenty of changes without being stuck to one design. This app has it!
Furthermore, the team behind the app is ABSOLUTELY AMAZING. I read in some older reviews that the customer support was quite good and gave it a try when I got stuck in the process of creating my catalogs. I spoke with Dave and he instantly set-up a screen sharing call with me during which he took over 1 hour (!) to explain every little step to me and show me all the options in detail.
I realized I needed a different kind of product template and then Dave got his men to work some magic and create a whole new template for us! It has been a blast working with them and I would recommend this app to everybody who is looking to create an easy - yet customizable - catalog!
I had originally submitted a great review when I first signed on to this app. Customer service was excellent and they were very responsive. Over time, however, it became days before I heard from anyone and an issue I was having with my catalog, i.e., the simple step of being able to align the actual price with the word price and the ability to add enough text to the template to describe the product, was so difficult and numerous communications with the company and promises that they would fix this issue resulted in nothing. I finally decided to quit this app so that I no longer had to be charged their monthly fee. I can pay less to have my printer create a beautiful catalog that has everything lined up and looking professional than I did with this app.