Overall rating
3.8
Counts per rating level
  • 70% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 17% of ratings are 1 stars
July 8, 2016

It's not perfect, but it's one of the best apps that I've found that works for our business (home furnishings and accessories). What's not perfect, is made up by their customer service where they respond and help with questions in a timely manner and are always polite.

I'd give it 4.5 stars since there is room for improvement, but they seem to really care about making their product as good as it can be evidenced by the fact that they go out of their way to explain how things work, even though the way things work should be a little more clear.

Alexandra Von Furstenberg
United States
Over 1 year using the app
November 27, 2017

Thankyou for your help! Great customer service! Helped out a lot with my questions and got the job done!

Arrowsafetydevice
United States
Over 1 year using the app
October 12, 2017

Very Helpful when need help understanding how to work magazine options. Thank you for the guidance. Made a quick professional catalog to show customers.

Home Accent Pillows
United States
Over 1 year using the app
September 18, 2015

Amazing app and even better customer service! We had been looking for a catalog service that was easy to use and looked very professional. Other services we looked at were so expensive and you could never get in touch with anyone in customer service. Zination's catalog looks great, is totally affordable and when I need assistance I call and someone actually answers the phone and helps! Thanks Catherine!

Babymelons
United States
Over 1 year using the app
July 15, 2016

Once again Zination has come through for us. I've asked a lot of questions in the process of making catalogs for our two stores (Retail Store and Wholesale Store)...and they answer in a timely manner. I've tried many outside apps and other POS systems but they can't seem to accommodate the needs that I have for our company, which seems strange since what we do is not so unheard of. One of the biggest issues other companies have, is variant pricing for multi sized items (S, M, L, XL). Our items are priced differently depending on the size and many other systems, either don't allow for variant pricing on sizes, limit the variant prices, or can't display them correctly Luckily we found this app, and it's been great working with them to get our catalogs done!

Alexandra Von Furstenberg Ws
United States
Over 1 year using the app
Edited December 13, 2018

Customer support is the best and really listens to your concerns. The catalog is so easy to create.

The Jewelry Junkie
United States
About 1 year using the app
March 20, 2019

This catalog maker is very easy to use and pretty customizable. Support team is very fast to answer all my question. Highly recommended to anyone wanting to create a wholesale catalog fast but also nice.

LumaGro
Canada
About 1 year using the app
ZINation replied March 20, 2019

Thank you for your kind words, we're happy to help!

Edited August 13, 2018

(2018 update) It justs keep getting better, 2018 and back to say OMG, when they create an index maker thats simple and easy to use, it will pretty much be the best product catalog maker on the market, IF you don't try this your making a mistake,
(2016)jml-wholesale.myshopify.com WOW what an improvement. JML started with them almost 2 years ago to build our first catalog, it was a small catalog and it worked though a little cumbersome for lazy ole me. TODAYS VERSION HOWEVER, IS WORTH EVERY DIME. We spent over $20,000 plus annual support for a program that was a pain. This Zine version, from internet to paper is so easy, with a little bit of effort you have gone from download to catalog in hours. You drag and drop to adjust layout within their site once you've downloaded, and if you need help.......well support is stellar. Love them. One thing....think about your site layout as you go to build catalog, and it will save you time.

Jml Wholesale
United States
About 1 year using the app
November 7, 2019

I needed an app that would enable me to send linesheets to my wholesale customers - this app absolutely does that. The linesheet links seamlessly to my website allowing for a professional and intuitive ordering process. The support is also excellent and very helpful - any issues I have are dealt with swiftly by a very responsive team.

I highly recommend this app to anyone looking to build linesheets that synch with their Shopify store.

Lost Apostle
Canada
About 1 year using the app
October 4, 2018

Works very well & has many templates to showcase your products in PDF form to either download & print or show directly on their hosted site. Great for people that are more used to looking at a page by page version of your products all wrapped up in one nice package or even mailing out the PDFs to customers if you cannot yet afford to put money into expensive catalogs. Had a problem with one the catalogs where a few of the pages were not displaying properly (there were blank) after downloading the PDF. Dave from support was very quick in getting my issue resolved & displaying as it should. Good stuff!

Adaptive Clothing Canada
Canada
About 1 year using the app