17TRACK Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Boost loyalty with automated updates and branded tracking that keeps customers engaged
As a high-quality Built for Shopify App, 17TRACK lets customers easily track orders on your branded page, reducing "Where is my order?" questions. Send real-time notifications and showcase products to drive purchases. Optimize shipping with clear analytics and hide Chinese origin in one click. Reduce chargebacks and speed up funds release with PayPal Push. Need help? We're available 24/7.
- Branded tracking page featuring EDD to track orders directly on your site.
- Track last-mile delivery and sync shipping info to PayPal.
- Real-time email updates reduce WISMO and boost trust.
- Hide Chinese origin details for dropshipping.
- Boost sales, leverage analytics, and enjoy 24/7 support.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, Chinese (Simplified), Chinese (Traditional), French, German, Spanish, Italian, Portuguese (Portugal), Swedish, and Dutch
Works with
- Shopify Flow
- Checkout
- Customer accounts
- PayPal
- Klaviyo
- Omnisend
- Loox
- Trustpilot
- Judge.me
Categories
Labels and packaging
Pricing
Free
Free
- 50 shipments per month
- Access 2,500+ carriers
- Auto-sync shipments
- Branded tracking page
- Smart dashboard
- Payment platform sync
Basic
$9 / month
or $86/year and save 20%
- 200 shipments per month
- Shopify tracking page
- Buyer protection
- Tracking number redirection
- Shopify shipping status and native emails
14-day free trial
Pro
$49 / month
or $470/year and save 20%
- 1000 shipments per month
- Multilingual tracking pages
- Order export
- Product recommendations widget
- Remove the 17TRACK logo
14-day free trial
Premium
$159 / month
or $1,526/year and save 20%
- 2000 shipments per month
- Transit time analysis
- On-time delivery analysis
- Exception orders analysis
- Customize email conditions
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (4,319)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and effective order management, offering real-time shipment updates and seamless integration with Shopify. It's valued for its responsive customer support, free plan accessibility for small businesses, and enhancements to the customer shopping experience through reliable tracking, customization options, and multi-language support, improving e-commerce operations and customer satisfaction.
We've been using it for a long time, and it works perfectly in every aspect. The customer support team always responds promptly. Anyone in need of this kind of program can definitely use it. Thank you, 17TRACK!
After setting up 17TRACK as advised by our 3PL partner I have contacted support a number of times and despite being on the lowest plan the support has been excellent. They understood my questions, situation and requirements well. The advice given has helped in so many ways. Thank you to Jay, Bianca, Denver and Emily. Even on the lowest paid plan the app works well for what we need. Once we are in a position to upgrade we will, and thus be able to take full advantage of the features such as analytics and more.
17TRACK Order Tracking is a great app that makes it easy to track all my products. It's very easy to use, and the tracking information is always accurate. I recommend it to anyone who needs to track orders.
Support
App support provided by 17TRACK.
Resources
Launched
January 4, 2021 · Changelog
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