17TRACK Order Tracking‑PaySync

17TRACK Order Tracking‑PaySync

Free plan available. 14-day free trial.
Rating (4.9)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin

About this app

Launched

January 4, 2021 · Changelog

Languages

English, Chinese (Simplified), Chinese (Traditional), French, German, Spanish, Italian, Portuguese (Portugal), Swedish, and Dutch

Works with

Shopify Flow

Global Order Tracking to reduce support requests, improve shopper experience, & upsell new products.

Improve the shopper experience while increasing upsell & cross-sell opportunities! By providing a self-service tracking page, your customers can quickly answer the "Where's my order?" question without making any service requests. Status notifications and featured products on the tracking page drive incremental sales. Suit for hide off-shore fulfillment. Decrease chargebacks & speed up funds release with PayPal Push. Have questions? Reach out to us via chat or email 24/7.

Improve the shopper experience while increasing upsell & cross-sell opportunities! By providing a self-service tracking page, your customers can quickly answer the "Where's my order?" question without making any service requests. Status notifications and featured products on the tracking page drive incremental sales. Suit for hide off-shore fulfillment. Decrease chargebacks & speed up funds release with PayPal Push. Have questions? Reach out to us via chat or email 24/7. more
  • Global Tracking. Track your international & domestic packages together.
  • Customized tracking page. Let buyers lookup orders on your site.
  • Triggered Email. Let customers know as soon as their order status changes.
  • Buyer Protection. Allow customers to protect orders against loss, damage, delay.
  • Gain insights in a glance to shipment delivery and exception performance.

Pricing

14-day free trial

14-day free trial

Free

  • 50 shipments
  • Shopify shipping status and native emails
  • Shopify tracking page
  • Email notifications
  • Collection platform auto-sync

Basic

$9/month

or $86/year and save 20%

$0.05 per extra shipment above 100

  • 100 shipments per month
  • Shopify tracking page
  • Buyer protection
  • Tracking number redirection
  • Shopify shipping status and native emai

Pro

$79/month

or $758/year and save 20%

$0.05 per extra shipment above 2000

  • 2000 shipments per month
  • Multilingual tracking pages
  • Order export
  • Product recommendations widget
  • Remove the 17TRACK logo

Premium

$239/month

or $2,294/year and save 20%

$0.08 per extra shipment above 3000

  • 3000 shipments per month
  • Transit time analysis
  • On-time delivery analysis
  • Exception orders analysis
  • Customize email conditions

14-day free trial

Free

  • 50 shipments
  • Shopify shipping status and native emails
  • Shopify tracking page
  • Email notifications
  • Collection platform auto-sync

Basic

$9/month

or $86/year and save 20%

$0.05 per extra shipment above 100

  • 100 shipments per month
  • Shopify tracking page
  • Buyer protection
  • Tracking number redirection
  • Shopify shipping status and native emai

Pro

$79/month

or $758/year and save 20%

$0.05 per extra shipment above 2000

  • 2000 shipments per month
  • Multilingual tracking pages
  • Order export
  • Product recommendations widget
  • Remove the 17TRACK logo

Premium

$239/month

or $2,294/year and save 20%

$0.08 per extra shipment above 3000

  • 3000 shipments per month
  • Transit time analysis
  • On-time delivery analysis
  • Exception orders analysis
  • Customize email conditions

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

2,515 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, efficient package tracking, and support for numerous global carriers. They value the real-time updates, package consolidation, multi-language support, and customization options. The responsive customer support and automation features, which reduce inquiries, are also praised. Merchants highlight the seamless PayPal integration and valuable analytics. The Green Shipping upgrade is noted for enhancing conversion rates.

January 25, 2024

Excellent tracking and shipping apps from Shopify, accurate tracking and good automation function, highly recommended

Meowgicians™
Malaysia
About 1 year using the app
January 25, 2024

As a Shopify store owner, staying on top of order tracking used to be a time-consuming task until I discovered 17TRACK. This Shopify plugin has revolutionized the way I manage my customer orders, making the entire process seamless and efficient.

One of the standout features of 17TRACK is its simplicity. Setting up the plugin was a breeze, and I was able to start tracking orders for my customers in no time. The user-friendly interface makes it easy to navigate through orders and obtain real-time tracking information without any hassle.

What sets 17TRACK apart is its comprehensive tracking capabilities. Whether my customers' orders are being shipped domestically or internationally, I can rely on 17TRACK to provide accurate and up-to-date tracking updates. This level of transparency not only enhances the customer experience but also helps build trust and credibility with my audience.

Another aspect I appreciate about 17TRACK is its automation features. With automated tracking notifications, my customers are kept informed every step of the way, from order fulfillment to delivery. This proactive approach to communication has significantly reduced the number of customer inquiries regarding order status, allowing me to focus on other aspects of my business.

Customer support from 17TRACK has been exceptional. Whenever I've had questions or encountered any issues, their support team has been responsive and helpful, ensuring that any concerns are addressed promptly.

In conclusion, 17TRACK has been a game-changer for my Shopify store. It has simplified the order tracking process, improved customer satisfaction, and ultimately contributed to the success of my business. If you're a Shopify merchant looking for an efficient and reliable order tracking solution, I highly recommend giving 17TRACK a try.

EverLove
United States
12 days using the app
December 29, 2023

Great, fast, uncomplicated & fair pricing if you are just starting out, what else you would wish for as a newbie!!? I really recommend this tracking solution!!
Cheers Luis - Muse Esana

Muse Esana
Switzerland
7 months using the app

About this app

Launched

January 4, 2021 · Changelog

Languages

English, Chinese (Simplified), Chinese (Traditional), French, German, Spanish, Italian, Portuguese (Portugal), Swedish, and Dutch

Works with

Shopify Flow

Built by 17TRACK

About 17TRACK

4.9 average rating

3 years building apps for the Shopify App Store

Tian An Cloud Park,NO.2018,Xuegang Road, Shenzhen, GD, 518000, CN

Support

Send a message

+86 19926413620

intl@17track.net

More apps like this

4.9 out of 5 stars 2511 total reviews Free plan available
Custom order tracker to build great order lookup experience
5.0 out of 5 stars 2728 total reviews Free plan available
All-in-1 order tracker, Track order for higher CSAT and sales
Built for Shopify
4.8 out of 5 stars 4319 total reviews Free plan available
Proactive tracking that delights customers and reduces WISMO