17TRACK Order Tracking

17TRACK Order Tracking

Reviews (4,662)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its real-time package tracking and streamlined order management, especially useful for international shipping. Its user-friendly interface and customizable tracking page enhance customer satisfaction, while integration with PaySync simplifies transaction management. The free plan supports up to 50 orders monthly, ideal for small businesses. Merchants also praise the responsive customer support, which reduces customer inquiries and eases service operations.

January 30, 2025

good, although the solution wasnt what I needed

The Projection Room
Australia
Over 1 year using the app
December 15, 2024

4 stars because it works like a charm, 1 star off for having a lot of features locked behind paywall. Would rather just have to pay for the increased quota for scaling purposes. But overall its a great app would recommend to at least try. I am going to miss the premium after the trial but not paying $89 when I only average 3 sales a week.

Out of Play Board Game Accessories
United States
7 days using the app
February 25, 2025

excellent app. However single order tracking and payments to be enabled for small businesses who do not wish to buy an entire subscription plan

Advent Outdoor Products LLP
India
6 days using the app
December 4, 2024

i just started using the app, the interface is friendly and kind of easy, i will return to give proper rating but for now, its all good

JellyFlow Store
Nigeria
About 2 months using the app
November 1, 2024

Great customer support and functionality. Whish that the protection plan could have been for indian bank accounts as well. But love the choices. I think the tracking customization page should offer a little more flexibility but its not bad.

Solocia
India
22 days using the app
17TRACK replied November 5, 2024

Dear customer,

Thank you for your support and feedback. If you have any questions while using our app, you can consult and contact us at any time through online chat. We hope ...

February 26, 2025

great support, support advisor Bianca is very supportive and helpful

Emmadi Silver Jewellery
India
3 months using the app
October 27, 2024

For the most part this app is easy to use. I have not figured out how to change some of the premade flows, but the ones they provide are well written. There should be a way to edit the links attached to specific details such as the store name or adding other tags to the body.

Naynie's Treasures
United States
2 days using the app
17TRACK replied October 29, 2024

Dear Customer.

Thank you for your feedback and support, your suggestion is very important to us and we apologize for making you have a bad experience with our app.

We would ...

October 30, 2024

it's a good app. it is easy to use. my customers track their product with different update

My Store
United States
About 1 month using the app
November 18, 2024

Super expérience l'application est vraiment facile à prendre en main et fait parfaitement le travail !

EV Creation
France
About 2 months using the app
Edited January 26, 2025

Bonne application.
Il est seulement dommage de devoir passer a un plan supérieur pour pouvoir changer la langue principale pour les emails.
Mais sinon, l'application est bien. Sinon, j'aurais mis 5 étoiles

Vesstra
France
About 2 months using the app