17TRACK Order Tracking

I was not satisfied with the use of the app. When subscribing to the Pro plan, I was promised a multilingual Tracking Page and multilingual notifications. However, it turned out that the app only supports 33 languages, and my desired languages (Slovenian, Hungarian, and Croatian) were not included.

Initially, I was assured that this issue would be resolved, but the following day, I was informed ...

Don't download, they steal your money when you upgrade plans, double charging you for months and additional random charges. Then act like they have no idea where it came from. Steer clear of 17track.

The app is quie good and could worth 4 or 5 stars but request to upgrade to Pro plan (49$) to benefit the integration with Omnisend make this app 0stars if was feasible. The email setting is pretty poor and for sure will never be the core of this app…I would pay that amount if the Apple Pay tracking order is working properly but also such feature is worthless because it does not allow customer to ...

I strongly advise against using the 17TRACK app. Trying it out ended up causing more issues than it solved. After installing and then deciding to remove the app, I was left with broken tracking links for all orders in Shopify. Instead of helping, the support team was completely unhelpful. Their only response was that the app wasn’t responsible, and I was directed to solve the issue myself with ...

I was just trying out the app and it updated all my tracking details in shopify without any question or explanation. Now that I decided I don't want this app, all my tracking links are updated to a broken link.

Scam app, it will automatically update your order tracking page link, so you have to use it, I have reported this app to Shopify

Spoke to the live chat,

i was asking to change the CSS and HTML structure of the tracking page, the women i spoke to, Emily, responded saying "what do you mean" i explained how its pretty much self explanitory.

She then directed me to changing the URL, in which i explained that his is not CSS or HTML..

She then asked me to clarify further what i meant, so i explained even clearer that i wish to ...

The app itself is useful in theory, but the function and service are highly problematic. The app requires several small conditions to function correctly, which are not immediately obvious. This often leads to customers contacting you about issues with tracking information, which can be frustrating and time-consuming.

Customer service is another major issue. Every time I reached out for help, I ...

This app is a nightmare and cost our company huge losses. They did an update that caused a glitch in our checkout and crashed our conversion rate. It took us time to figure out what was causing it and then when we asked them to address it, they didn't want to be accountable. It exhausted weeks of time, thousands of lost revenue and finally they just told us they couldnt make it work like before. ...

I've dedicated the last four months of my time and effort to this app when it was freely available. I meticulously set up everything to suit my needs, pouring my energy into making it an integral part of my daily routine. It's been more than just a tool; it's become a trusted companion in my digital life.

But now, to my dismay, it's transformed into a paid service. This abrupt shift feels like a ...