Reviews (3,061)

Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking capabilities and user-friendly interface. They appreciate the real-time updates for both domestic and international shipments, automated notifications, and integration with PaySync. The customization options, responsive customer support, and valuable analytics are also praised. Merchants value the app's ability to save money with the PayPal Tracking Number Sync Feature and its seamless operation for customers.

April 30, 2024

As someone who is new to the shopify world, I never thought an app like 17Track could be so helpful. The customization ability on top of the great customer support, it truly has allowed me to put more time and effort into working on my business. Thank you 17Track!

United States
About 1 month using the app
June 3, 2024

The app is perfect. It meets all I need to provide a tracking gateway for our customers. It also offers customizations for the layout so that it fits the store's style. So far I'm happy with this app.

United States
7 months using the app
May 1, 2024

I don't say this often but when i do i mean it. 17Track is super valuable and has been one of my best tools starting out. They offer an incredibly comprehensive page for all users. They support team is always available far any concern but none ever arise because of how well the app was designed. I completely and full heartedly recommend this great addition to your store to any up incoming e-commer.

The Golden Heart
United States
25 days using the app
May 9, 2024

I really like this application, it is very detailed tracking and keeps my customers informed about exactly where their package is so I don't have to. The integration is amazing, the application allows you to fully customize the design so that it fits in with your store so seamlessly and elegantly. I would recommend this application to anyone. It also doesn't have a fast loading time so the page speed is very officiant. It allows after sells which is also great!

South Africa
28 days using the app
May 17, 2024

I highly recommend 17TRACK for those people who starting out because it's really easy to install in your store.Very good application for customers to track their orders.

The support team works at a high level. Every time I contact them, they are happy to help me with all my questions.

13 days using the app
Edited April 16, 2024

Okay, so we've been using 17Track for a little while now and while there were a couple of issues, the team did fix them; and quite quickly. The customer service; can at times, misunderstand you due to the language barrier but so far our experience has been rather good. We also love their Green Shipping Protection feature; which is provided by Seel.

United Kingdom
3 months using the app
17TRACK replied March 26, 2024

Dear friend of WONDERCRAFT

We noticed that you didn't have a nice time while installing our APP, We are deeply sorry for our service did not meet your expectations. and thank you for providing us with your feedback.
We have arranged a customer service manager to follow up all your requests and please know that we would be happy to arrange a conversation with you and our team to discuss your feedback, We will inform you of the progress in resolving the issues encountered while using our APP via email.

We strive to provide prompt and efficient service to all of our customers, and we regret that we have fallen short of this standard in your case. Please accept our sincerest apologies again for any inconvenience this may have caused.

Looking forward to your response!

Best Regards
17TRACK Team

May 20, 2024

17Track has been a game-changer for my Shopify store. The ability to track all my shipments in one place is incredibly convenient and has significantly improved my customer service. The interface is user-friendly, and the real-time updates ensure that both my customers and I are always informed about the status of their packages.

I especially appreciate the seamless integration with Shopify, which has streamlined my operations and saved me a lot of time. The accuracy and reliability of 17track are unparalleled. Highly recommend this app to any e-commerce business looking to enhance their shipping and tracking process.

Thank you, 17track, for providing such an outstanding service!

13 days using the app
May 21, 2024

Whether for store owners or customers, this 17TRACK is incredibly useful. The logistics information is clear, and the data is easy to understand. As a store owner, it has significantly improved our efficiency in managing shipments and keeping our customers informed. Our customers have also expressed how much they appreciate being able to track their orders in real-time. The interface is user-friendly and intuitive, making the whole process smooth and hassle-free. Highly recommended for anyone looking for a reliable and efficient tracking solution!

Fuchsia Boots
8 days using the app
April 1, 2024

I have long been challenged by the cumbersome and time-consuming process of order tracking management. However, ever since I started using the powerful tracking tool 17TRACK, my experience in managing orders has undergone a dramatic transformation.

Not only is it easy to install, but it also greatly simplifies the order tracking process through automation. With 17TRACK, I have saved a significant amount of time and effort, which has in turn enhanced the quality of my services and increased customer satisfaction. For Shopify store owners seeking to improve the efficiency of their order processing, 17TRACK is undoubtedly a solution worth trying.

QICYCLE Official
About 1 month using the app
April 18, 2024

17 track is a simple and easy way to add tracking to your shopify store. giving customers reassurance at less effort as they can come to my site and track the order rather than going to a seperate website

United Kingdom
About 2 months using the app