17TRACK Order Tracking
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I've been using **17TRACK Order Tracking** for my Shopify store, **himpall.com**, and it's been a great experience. The app works smoothly, provides accurate tracking updates, and helps keep my customers informed about their orders.
The support team is excellent and truly appreciates their customers. A special thanks to **Jay**, who was very helpful, professional, and quick to resolve my questions. His support made the experience even better.
I highly recommend this app to any Shopify store owner looking for a reliable order tracking solution.
This app has made tracking my packages so much easier—intuitive, fast. When I ran into an issue with a shipment, Danica was incredibly patient and walked me through everything step by step until it was resolved.
We really like the 17TRACK order tracking app. Our company handles a high volume of shipping and receiving orders, and we’ve tried other tracking apps, but ran into issues with outdated information and limited features.
Since switching to 17TRACK, we’ve been very satisfied with both the app and the experience our customers are having. The technical support team has also been very helpful and responsive.
Super easy setup, syncs perfectly with Shopify and CJ tracking numbers. Tracking page looks clean. Great value on the Basic plan. Highly recommend for dropshippers!
17TRACK has been easy to set up on my Shopify store, and the tracking page widget works well. The support team was helpful and responded quickly when I needed help removing the branding. Good app for order tracking and customer updates.
good for updating orders with tracking numbers, but they're sending duplicate email notifications to my customers.
Support is absolutely clueless. copying and pasting blocks of text from their articles that are complete utter trobble.
use the app but bewarned... you'll have to do customer support's job for them ............................................
Dear User，
We have received your feedback regarding the duplicate email notifications and have taken it very seriously. Our investigation results are as follows:
Based on the screenshot you provided, the two email notifications in the image are different. One is a shipping notification, and the other is a shipments status (out for delivery) notification. The differences between these two notifications are as follows:
"Shipping Update" Notification—Triggered when adding or changing the tracking number or changing the logistics provider, informing the consumer of the order status.
Shipments status notification "Out for Delivery / Delivered" —Triggered when the package is in transit or has been signed for, informing the consumer of the package's transportation status.
If you have any further questions, please feel free to contact us. We will follow up on your request as soon as possible.
Best regards!
17track Customer Service Team
Great app with great support team to ensure that you get the most from 17track!
Quick and easy support experience. This is a great app that helps keep all of my shipments organized. Denver was especially responsive and helpful throughout the support process.
VERY QUICK RESPOSE HELP WAS IMMEDIATE. TRACKING IS REALLY REAL NO GUESSWORK! GOT THINGS DONE QUICKER. THANK YOU!
Bom, precisa de alguns pontos a melhorar, na minha opinião.
Creditos são poucos, e principalmente, a gestao da pagina de rastreio, poderia ser automatico o reconhecimento dos codigos de rastreio e fazer o rastreio em sequencia, primeiro rastreia em uma operadora, depois na segunda operadora, e assim sucessivamente. Isso ajudaria e não seria necessário ficar rastreando.
