17TRACK Order Tracking

17TRACK Order Tracking

Reviews (4,679)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its real-time package tracking and streamlined order management, especially useful for international shipping. Its user-friendly interface and customizable tracking page enhance customer satisfaction, while integration with PaySync simplifies transaction management. The free plan supports up to 50 orders monthly, ideal for small businesses. Merchants also praise the responsive customer support, which reduces customer inquiries and eases service operations.

February 21, 2025

all working as it should! nice little tracking app

Jugueteria del Sur
Chile
5 months using the app
December 17, 2024

I used to recommend this app to my clients before when developing dropship stores. I also used it to my stores as it is a good app and feature rich.

Espreszo Grounds
Philippines
5 months using the app
November 28, 2024

Good app, and we’ve just started using it, but sometimes tracking updates are delayed, and certain orders don’t always appear in the 17track list for tracking.

When this happens, you may need to reach out to their support team, but they are quick and responsive. I recommend this app if you’re dealing with international shipping and packages are handed off between different delivery companies. It’ ...

Embroplace
Portugal
About 1 month using the app
January 10, 2025

I’ve been using the app for a long time, and it provides excellent support for customers. The service is outstanding!

PainEx
Israel
6 months using the app
December 24, 2024

Nice app! The features are user-friendly, and Abby was incredibly helpful in addressing my questions. Her support made my experience even better.

wehilion
United States
2 months using the app
January 10, 2025

Excellent application that I have installed in all my stores, I highly recommend it!

lasanderss.store
France
About 1 month using the app
December 10, 2024

17track has really helped me a lot. My store has improved trust, and customers can trust my store. My order will be increased.

wocomotors
Hong Kong SAR
8 months using the app
December 7, 2024

17TRACK is super convenient and easy to use. It supports tracking from many carriers, and the updates are always accurate. Highly recommend this app for anyone who shops online!

PopFanPrints
United States
2 months using the app
December 20, 2024

I was not satisfied with the use of the app. When subscribing to the Pro plan, I was promised a multilingual Tracking Page and multilingual notifications. However, it turned out that the app only supports 33 languages, and my desired languages (Slovenian, Hungarian, and Croatian) were not included.

Initially, I was assured that this issue would be resolved, but the following day, I was informed ...

AMOUR Parfums
Slovenia
About 1 year using the app
17TRACK replied December 24, 2024

Dear customer,

We are very sorry for the bad experience you had when you were using our APP. Thank you for your valuable time to give us feedback. Your feedback is the ...

December 16, 2024

Don't download, they steal your money when you upgrade plans, double charging you for months and additional random charges. Then act like they have no idea where it came from. Steer clear of 17track.

UpriseAthlete
United States
About 1 year using the app
17TRACK replied December 18, 2024

Dear customer,

We are very sorry for the inconvenience caused to you.
Regarding your billing issue, as we mentioned in the online chat and the Shopify ticket, during your ...